Essential guide to understanding cyber-attacks on law firms

This essential guide explains how cyber-attacks happen and highlights the weaknesses that are exploited by attackers. The guide contains seven scenarios that run through simulations giving law firms a unique perspective from the point of view of the firm and also the attacker giving readers a better understanding of how these attacks actually happen. Each […]

Client communication: Graham Moore of Katchr explores how law firms communicate with clients

This article was written by LPM columnist Graham Moore. Email is the new snail mail. This was the suggestion made to me recently by the managing partner of a law firm during a fascinating conversation about how law firms communicate with their clients. Ten years ago, when I first returned to the legal sector after […]

How to get your clients to say good things about your law firm

Word of mouth is one of the oldest forms of marketing but still one of the most effective. 89% of us will tell our friends and family about a positive experience with a company and 38% will post about it on social media, according to research by Yonder Digital Group. However, we’re almost (84%) as likely […]

Three essential lessons to avoid property fraud

With property fraud on the rise, law firms need to be increasingly careful to avoid being duped. The risk of professional embarrassment, as well as a hefty increase in their insurance costs should a client bring a claim against them, are too pivotal to ignore. Here are a few lessons they should heed: 1. Identity checks […]

Are you getting a good deal on PI insurance?

There’s a myth that it’s hard to find insurers willing to cover small law firms. I recently asked a group of sole practitioners in Birmingham how many insurers or managed general agents they thought there were in this part of the market. Most reckoned there were only two or three. In fact, there are 17. […]

Public cloud: Myth v reality

Public cloud is now the most identifiable example of cloud computing, where a service provider such as AWS or Microsoft Azure, makes resources such as virtual machines, applications or storage on a shared platform, available to a public audience via the internet. This is in contrast to a Private Cloud solution where a company’s data […]

The top three reasons law firms outsource their admin functions to Intelligent Office UK

The Pareto Principle (also known as the 80/20 rule) states that 20% of what you do will generate 80% of your results. Therefore, a law firm should inevitably focus greater attention on the 20% of activities that generate revenue. Understandably, this means that non-revenue generating activities can get de-prioritised. In firms, this can lead to […]

Common questions we’re asked about our services by Intelligent Office UK

Law firms are becoming increasingly aware that they need to look for ways of improving efficiency in all areas of their organisation, including their administrative support functions. A recent report on the trends and opportunities in law firm outsourcing demonstrates that firms are broadening the approach they take when it comes to solving these issues. […]

Are your law firm’s offices too hot?

Summertime – and the living can be less than easy if you have to work in a hot office. And with 80 per cent of UK office workers thought to complain about the temperature in their workplace, it’s hardly a trivial matter, with half of UK offices believed to be too hot during the summer. A hot, sweaty […]

FD to FD: The investment case for InterAction IQ

Whenever a firm first selects our CRM solution, Lexis InterAction, the business case is always built around of the holy trinity of business development objectives: client retention, client growth and winning new business. InterAction is a proven solution and hence the undisputed product of choice for today’s law firm. 72% of the 50 largest and […]