Industry Interview with Accesspoint: Brandmaster

This article was also featured as an industry interview in the December 2017 issue of Briefing. To read the issue in full, download Briefing. “Awareness, plus delivery, equals reputation (A+D=R)” is one of Gary Shaw’s favourite marketing maxims. “I always say that you can create all the awareness in the world, but if you fail to deliver the service, […]

Industry analysis from iManage: Keep an AI on it by Peter Wallqvist

This article was also featured as an industry analysis in the December 2017 issue of Briefing. To read the issue in full, download Briefing. Artificial intelligence (AI) are the words on everyone’s lips these days, and with good reason. Whether it’s providing us with better shopping recommendations, being used by voice-enabled personal assistants to answer our weather, news […]

FileTrail: Has your law firm applied retention policies to its physical and electronic records?

Most law firms today understand they need to invest time and resources into developing policies and procedures to manage the vast amounts of information in their possession. However, properly executing IG policies comes with numerous difficulties. According to FileTrail’s CEO Darrell Merveau, the issue of retention is only going to become more important in the year ahead. […]

Aligning your IG program with your organisation’s mission for c-suite buy-in by HBR Consulting

As data continues to grow uncontrollably in every organization today, the need for comprehensive information governance becomes increasingly apparent. Defining the rules and operating needs that govern an organization’s data, and then acting on those rules through defensible disposition, reduces the risk and cost of unnecessary storage and e-Discovery, as well as reducing the damage […]

Tikit: Why lawyers really have to stop hating CRM

Customer Relationship Management systems have the potential to give firms a huge competitive advantage – but all too often they don’t because the data being entered is partial, patchy or out of date. Firms have a lot to gain if they can raise the consistency and quality of data entry, argues Simon Elven. The trick […]

Cascade HR report – The 2018 HR landscape: What’s in store?

It has once again been a challenging year for the world of Human Resources. However, as HR teams reflect on 2017, what have been the stand-out achievements for the industry? And when it comes to the biggest hurdles in 2018, where will the difficulties lie? Is the industry equipped to tackle upcoming obstacles and what […]

Miller Insurance Services: Worried about data breach? Then take cover

      In the past few years, law firms have quickly become lucrative targets for hackers, as repositories of client money and confidential information. As much as £85 million was stolen from them in “Friday afternoon frauds” in 18 months up to March 2016, according to the Financial Times. In the past three years, […]

Miller Insurance Services: Buyer beware in legal M&A

Everybody loves a good deal, especially at this time of year. One option for small law firms looking to shrug off growing competitive pressures and stand out from their rivals is to buy another firm. A law firm can be transformed by an acquisition – for better or for worse, so it’s essential to do […]

Indsutry interview with Miller Insurance Services: Stake your claims

This article was originally featured as an insdustry interview in the July 2017 issue of LPM. To read the issue in full, download LPM. Professional indemnity insurance is a vital but often costly necessity for SME law firms. For the past few years, firms have benefitted from reasonably low rates – but with the October renewal date fast-approaching […]

Legal Workflow discusses the shape of law firms in the digital age

Law firms are faced with some tough challenges in the Digital Age. The government’s “digital by default” policy, together with the expectations of clients, is making digitisation a necessity rather than an indulgence. Today’s question is no longer “if” or “when” to digitise but “what” and “how” to digitise. Do law firms need to fear […]