Actionstep sponsors the first Virtual Legal Network Event

Last week, Actionstep sponsored the first Virtual Legal Network Event. This was the host’s first fully virtual event and it was a masterclass in how Virtual Events can be just as, if not more, effective than regular events from a networking and idea sharing point of view. Alongside, team activities and talks, there was also a […]

What are the long-term effects of reducing legal support for lawyers that law firms should consider now?

During this time of uncertainty, law firms across the globe are facing unprecedented challenges. Like many other businesses, law firms everywhere are now finding their feet in the newly presented circumstances. From business continuity planning, through to cost-saving and maintaining client relationships – a lot of time is being spent on keeping the metaphorical lights […]

The power of effective time recording while working remotely

Due to the current COVID-19 pandemic working from home is no longer a luxury, but a requirement. These unprecedented times have brought a lot of disruption for many businesses, causing them to change the way they operate on a day to day basis. For law firms this is no different, they are now having to […]

Ask the experts: make light work of MS Teams security for home workers

Most of our staff need to work from home now, and Teams seems the obvious means of collaboration. It’s important we don’t curb people’s productivity, but at the same time we’re concerned about information privacy and security protocols being breached if users are unwittingly careless. How can we achieve a safe middle ground? Given companies’ […]

Why should a customer care if a software supplier is independent or not?

Some legal software suppliers are backed by finance supplied by venture capitalists. VCs provide investment in the expectation of a handsome return; they are the ‘masters’ at the end of the day. This means a supplier can be conflicted at times between what is best for the customer and what is needed by the investors. […]

How to work from home … and keep your sanity

I’m writing this from my dining table with my two-year-old daughter (who we’re potty training) calling me to witness her successful poo. I’m one of the lucky ones. Times are hard for everyone. Firms across the country are furloughing staff, with some even facing the risk of closure. So far, fortunately, my job is safe, […]

Ask the Microsoft Teams experts: expediting Teams rollouts

Microsoft Teams use continues to soar as more employees are called to work from home, to help slow the spread of Covid-19. According to Microsoft’s latest figures, there are now 44 million daily users of Teams globally, who generated 900 million meeting and calling minutes collectively via the platform – per day – over the […]

Ask the Microsoft Teams experts: empowering home workers – Legal Teams

Discussing, creating and sharing matter-related information via Teams’ chat facility may move workflow forward temporarily, but unless this activity is linked back to the core information/matter management repository, the longer-term value will be compromised and the firm could soon lose control of matter status, as well as information compliance. Here’s a practical way forward: Start […]

Marketing support for law firms who have furloughed their marketing teams

Have current events necessitated furloughing your marketing team? We know some customers who have already done it. Your marketers are talented (we have the pleasure of working with them!) and, importantly, irreplaceable. But we can help to ensure they don’t come back to a stale brand, a disengaged audience, and digital anonymity. Competitors may take […]

Symphony: The benefits of a data driven approach

We recently held an interactive webinar focusing on how legal and accounting firms can create real-time visibility to identify, protect and grow client relationships. Professional services firms have vast amounts of data, but most aren’t using it effectively to drive their business development and client retention strategies. Business development challenges One of the key points discussed in this webinar […]