Stratia Cyber: Is your business protected from a cyber attack?

Cybercrime is at an all-time high and is highly likely to continue to grow. Attacks have been prevalent across all sectors from Healthcare to recent attacks on the Olympic and Paralympic Games by the Russian Military Intelligence. Recently revamped guidance for Small and Medium Enterprises recently published by the National Cyber Security Centre (NCSC), warned […]

How to manage client relationships during departure and successions with Symphony – APS

With employees spending many hours and years forging strong relationships with clients, a suitable successor is going to be crucial to manage key relationships successfully during transition and into the future. So, wouldn’t it be ideal to know who, within the firm, would be the best candidate you should transition this client relationship to for […]

Covid-19’s impact: Practice areas by work type outlined by Quill

Showing clear signs of recovery in the sector, legal activity in September bounced back to an average of 19% more than pre-Covid levels, according to the legal matters benchmarking tool, Quilldex. At its lowest point, Quilldex reported overall cases dipped by 36% in April 2020, but this has now rebounded to 19% in September 2020, […]

tmgroup: Delivering outstanding customer service in a global pandemic

In recognition of National Customer Service Week, tmgroup’s CEO Joe Pepper looks back at what it really took to deliver outstanding customer service in the middle of a global pandemic, and how our Client Services team continue to adapt and thrive: At some point over the last six months I commented to others that one […]

Accesspoint Media Services talk exploring Web360 to streamline your work and enhance your website

At Accesspoint, we have seen first-hand how experienced SME law firms equipped with the best team of professionals onboard can miss out on great opportunities due to the lack of a well performing website. Now more than ever, it is vital that your online presence is up to par with some of the bigger firms […]

Driving legal transformation: Four crucial steps to driving change

The pandemic has made one thing clear: change is inevitable for the survival of law firms. Prior to the arrival of COVID-19, law firms were already on the path towards a more digital-driven approach. However, the rapid transition to remote work, coupled with a rise in cyber security risks, has accelerated the need for digital […]

Accesspoint talk about the future of digital client onboarding and how it can help your firm

The concept of remote working was explored earlier this year as SME law firms were asked in a study ‘what percentage of the workforce would you like to enable to regularly work from home’ an average response of 32% was given. Now, the idea of introducing a sustainable and agile working environment for your firm […]

HBR Consulting: How law firm IT leaders can navigate an economic downturn

The world has changed since the pandemic and effective lockdown were implemented, highlighting the need for law firm IT functions to be prepared for adverse situations. The sudden change we are experiencing has ushered in a host of new concerns and responsibilities for law firm IT leadership, not the least of which is cost management. […]

Planning a cloud migration? Hear what HBR Consulting has to say

Cloud migration offers both benefits and challenges. A recent Forrester survey asked about perceived challenges in cloud migration and actual challenges experienced. The primary challenges respondents cited were security, privacy and network design. If successful, however, cloud migration can improve each of those three areas. Respondents also cited several improvements offered by the cloud: a faster time […]

Ghost stories around the campfire: The ghost of print

The summer is beginning to wind down and our Law Firm Librarian Summer Camp series is coming to a close. What better way to end the summer than with one of camp’s great traditions? Grab your snacks and your sweater, because it’s time to gather around the virtual campfire for a ghost story. This one […]