Has ECM failed?

It’s been about a year and a half since Gartner retired the term “Enterprise Content Management” and replaced it with “Content Services.” We have talked in the past about what Content Services is and why Gartner has shifted their terminology away from ECM. If you are unfamiliar with the subject you can read about it here. […]

The state of affairs for the business of law in Europe

Technology isn’t replacing people in laws firms, but it is changing the roles people fulfill within those firms. That’s Eric-Jan van Alten’s observation, who has spent the better part of 20 years working with law firms from around the globe. While he’s a native of the Netherlands, he previously spent several years with us in Atlanta […]

Independent law firms failing to adapt to client-driven culture

Almost three-quarters of lawyers in small firms report clash between client-driven market and traditional role of solicitor, yet over two thirds failing to adapt or evolve business strategy. A new survey published (The Bellwether Report 2018: The Culture Clash – Solicitor Confidence vs Client Power) by LexisNexis UK, a leading global provider of information and […]

Taking corporate legal operations to the next level: moving from ‘advanced’ to ‘mature’

This is the final article in a three-part series of blog posts designed to help corporate law departments take their operations up a notch. In Part One, we provided an overview of maturity models for six of the twelve CLOC Core Competencies that we reviewed with participants in HBR’s educational program at the 2018 CLOC Institute. […]

Unlocking the potential of your case management solution …

Whether you’re looking for a case management solution right now or acquired one many years ago, you’ll want it to deliver on its potential to support your own business processes. When it does, the benefits to your management team and lawyers alike are mind-blowing. But case management systems out-of-the-box are a vanilla offering; it’s the […]

The court’s digital journey to the cloud, according to Advanced

Taking advantage of the freedom the cloud affords is fast becoming the first choice for positive digital disruption, and many British legal firms have dared to reimagine their business and .realise the benefits the cloud can bring. One major advantage is that it can significantly reduce the amount of paperwork whether in chambers, in the […]

Cascade’s CIPD HR Software Show 2018 highlights

Thursday 14th June 2018 didn’t just mark the close of another successful CIPD HR Software Show – it also signalled the end of an era. We enjoyed the final HRSS as we know it, ahead of the expo changing to become the Festival of Work event at Olympia London next year. But before we look […]

How top law firms are transforming their operations by thinking beyond financial reporting

During my recent visit to Denver for the 2018 Aderant Momentum conference, I noticed a common theme as I interacted with attendees at the conference: Many law firm leaders are currently questioning the effectiveness of their financial reporting systems. This is not the first time we have observed the legal industry seeking out more robust technology systems […]

What does a “dashboard” really mean for a law firm?

In the late 80s and early 90s, I worked for a bank to develop an automated system supporting customer service representatives. The purpose of the system was to enable support staff to facilitate credit card applications. A customer would call in, and our support staff had a computer system to bring all the information they […]

Is your business ready for the World Cup?

The World Cup 2018 kicked off on the 14th June, and with over 50 matches due to be played over the next month, many are taking place either during standard working hours. A survey conducted by Love Energy Savings at the start of Euro 2016 suggested that one in five people would be willing to […]