Five mistakes law firms make … according to Intelligent Office UK

Back in 2011, Robert Bourns, senior partner at TLT spoke openly about the importance of properly rewarding and promoting law support staff through renumeration schemes. In a piece written for the Law Gazette, Bourns penned… “Salary structures can be developed to ensure that support staff are incentivised in a way that is similar to the […]

A disbursement or not a disbursement – that is the question

You may have heard recently about the case of Brabners LLP v HMRC where the tribunal judge held that electronic property search fees could not be labelled disbursements for VAT purposes, leaving Brabners with a hefty £68,000 VAT bill and law firm accounting departments across the country with sweaty palms. So where does the decision […]

The six biggest IG challenges law firms face today

Information governance means different things to different people. Recently, when leading industry organization IGI (Information Governance Initiative) asked its community members to help it define the term, respondents agreed that there are a wide range of activities that fall under the umbrella of IG.  All the big activities are covered, including business intelligence and big […]

Complete our survey for a chance to win a luxury hamper!

It’s Mental Health Awareness Week this May (14th – 20th), and to mark it, we’ve put together an exclusive survey, examining the effect of stress in the workplace. With the busy pace of modern life, and pressurised situations now part and parcel of most working environments, stress can actually help to keep us motivated. However, […]

What is GDPR?

Starting May 25, 2018, organisations that collect and store data on citizens in European Union (EU) countries must begin complying with strict new rules around protecting customer data. The General Data Protection Regulation (GDPR) applies to all organisations – regardless of their location – if they’re processing or storing personal data of EU data subjects. […]

How Intelligent Office use MI and analytics in administrative support functions

Most law firms accept the need for improving the use of management information (MI) and analytics. In fact, 59% of respondents to PwC’s Law Firms’ Survey 2017 stated that they were using, or planning to use, data and analytics in their business support functions. (Source: PwC’s Law Firms’ Survey 2017). As these law firms have identified, […]

Two thirds of firms are yet to publish their gender pay gaps

The deadline for gender pay gap reporting has now kicked in, but so far only two-thirds of qualifying firms have published their data. More than 6,000 companies have yet to disclose the average difference between pay for their male and female employees, despite the government warning that non-compliance with the new reporting regulations will result […]

Get GDPR smart app launched – Cascade HR

With the weekly countdown to GDPR now in single figures, a new app has been launched to boost knowledge and compliance throughout UK workforces. Get GDPR Smart is the first app of its kind to be offered by a HR software vendor. Delivered by Cascade HR and powered by game-based training experts E3 Compliance Training, […]

UK hiring intentions hit record high, according to Cascade Go

With UK business output at a seven-month high, firms have stated that their hiring intentions are also at record high levels. The respected Accountant and business advisor BDO stated that their Optimism Index; which measures UK business output based on how companies expect to perform over the next six months; increased to 100.05 in March, […]

Saving the criminal defence lawyer from extinction

Life is hard as a legal aid lawyer. Government cuts and a lack of funding has seen many leave the profession to the point where it is now thought that criminal defence lawyers could become extinct in England and Wales. It’s understandable that many would avoid entering the profession. You go to university and go through the LPC with […]