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HR news for legal business services, from news organisations and LSN networkpartners

  • Intelligent Office UK on their growing relationship with CBRE »

    Intelligent Office (IO), the leading provider of support services to the UK professional sector, continues to grow its relationship with CBRE’s Global Workspace Solutions division by delivering services at an increasing number of their clients.
  • Record year at Intelligent Office UK leads to investment in senior team »

    Intelligent Office UK (IO) the leading provider of secretarial and office administrative solutions to the legal and professional services sectors has had an excellent 2019, seeing growth from existing as well as new clients. To ensure an ongoing focus on the development of IO’s offering, we are delighted to announce two senior hires to augment our long-standing leadership team.
  • Record year at Intelligent Office UK leads to investment in senior team »

    Intelligent Office UK (IO) the leading provider of secretarial and office administrative solutions to the legal and professional services sectors has had an excellent 2019, seeing growth from existing as well as new clients. To ensure an ongoing focus on the development of IO’s offering, we are delighted to announce two senior hires to augment our long-standing leadership team.
  • Are you training your administrative support teams well enough? »

    16/07/19 human resources
    It’s no secret that law firm support structures have changed over the past 10 years. As just one example, the ratio of PAs to fee earners is now radically different when compared to pre-recession levels. Where it was once a secretary or PA supporting one or maybe two fee earners, the average ratio in the UK Top 100 law firms today is closer to one PA to five fee earners or even more.
  • Legal apprenticeships »

    20/06/19 human resources
    Are you interested in a career in law? A paralegal? Legal executive? Solicitor? Did you know that you can work your way into law without having to go to university, which let’s face it, isn’t for everyone!
  • Market research reveals that despite 59% of law firms making “significant” structural changes, legal support teams still face challenges around task visibility, clarity and capacity »

    05/06/19 human resources
    BigHand shares findings from a recent survey of over 800 legal support staff, giving new insight into the daily challenges and working experiences of support teams globally.
  • Are your support teams getting the right training to be effective? »

    03/06/19 human resources
    One of the biggest issues we encounter when we take over a law firm’s secretarial and administrative support function, is that the teams—whether document production, print and mailroom, front of house, or even PAs
  • How to pick the right partner to achieve your objectives »

    01/05/19 human resources
    When law firms begin to research whether to outsource their secretarial and administrative support services, it can be difficult to know where to start. There’s a lot of information to take in, lots of jargon associated with outsourcing and the processes behind transferring services from in-house to a third party—all of which can act as a hindrance when exploring the possibilities available to your firm.
  • Stress in legal profession misunderstood; Bellwether research paper reveals »

    18/04/19 human resources
    The latest Bellwether research paper titled, Stress in the Legal Profession: Problematic or Inevitable’, published today by LexisNexis UK, a leading global provider of information and analytics; highlights that stress is an endemic issue in the legal profession with two thirds of respondents currently experiencing high levels of stress despite the confident ‘business as usual’ industry outlook.
  • How do you know if your admin support services are delivering? »

    16/04/19 human resources
    One of the questions we are asked before a firm elects to outsource is, “once we are working with you, how can we monitor the value you actually deliver to us?”, and at a more tactical level “how will we know you are meeting agreed service levels?” How we demonstrate this is partly dependent on the key performance indicators (KPIs) we set, in close conjunction with each client, during our relationship with them. KPIs are deployed by outsourcing providers, of course, but law firms also use them regularly across their business. But in our experience rarely when evaluating the efficacy of their secretarial and administrative support. This is a missed opportunity, especially if a firm is serious about continually developing and improving its administrative support functions to its internal customers and end clients.
  • Kennedys selects Hubshare as its project management portal for their 3E upgrade »

    28/03/19 human resources
    Hubshare is delighted to announce that Kennedys, a top 30 UK law firm, have chosen Hubshare as their collaborative project management tool to manage their Elite Practice Management upgrade to the latest version of Elite 3E. Kennedys, who have offices internationally and specialise in insurance, dispute resolution and advisory services, selected Hubshare, as it stood out for its usability and efficiency.
  • Go green with collaborative document portals »

    26/03/19 human resources
    In a world where we are constantly thinking of ways to reduce our green footprint, it seems natural to extend the same thought to our working life. Everyone’s been guilty of printing off the wrong document or accidentally printing duplicates and overtime this adds up. Research by Kyocera found that an average office worker in the UK uses around 45 pieces of copy paper daily and two-thirds is deemed as waste. With our demand for paper being said to double from 2005 to 2030, we need to act to prevent these predictions from becoming a reality.
  • Are female leaders about to take over the workplace? Not just yet, says Clayton Legal »

    21/03/19 human resources
    With International Women’s Day happening this month and Ruth Bader Ginsberg’s film, On The Basis of Sex, playing in cinemas across the globe, you might be led to think that women are dominating board rooms and senior roles across the country.
  • How flexible working and technology is empowering women in law »

    07/03/19 human resources
    In this report, we focus on how women in one of the most competitive and male-dominated industries; law, are progressing in their careers and using technology to support them in their daily work. We speak to five successful lawyers from Keystone Law, one of the UK’s top 100 law firms, about their experiences working in the legal industry.