How to reduce law firm client chasing Client chasing isn’t always about impatience. Most clients don’t enjoy sending follow-up emails or making “just checking” calls. They do it because they feel uncertain. They’re unsure whether anything has happened, whether documents were received, or whether they should be doing something next. For law firms, this chasing […]

Ask a law firm CFO to rate their onboarding and most will land somewhere in the same comfortable middle. Good. Reasonable. Nothing to alarm us. Not one respondent in the Briefing Live CFO research rated their firm’s onboarding as very strong. The market has found a settled position and it calls it adequate. That answer is honest. […]

With the launch of OpenAI’s GPT-5.5, we are upgrading every Clio Work and Vincent customer to the new model for agentic work and document drafting. The upgrade sets a new bar for what Clio’s AI can do on substantive legal tasks, and is the foundation for the next wave of autonomous legal capability we are building across our product line. […]

It’s been quite a few weeks in legal research technology. If you blinked, you might have missed Anthropic launching Claude for Legal with a dozen practice-area plugins and over 20 MCP Connectors. Or Legora acquiring legal research startup Qura and Graceview, a regulatory horizon scanning platform. Or Clio pushing deeper into research with its vLex […]

Introducing our Mozaique Conveyancing Calculator When you look at the market, it can feel like every conveyancing calculator does roughly the same thing. But if you work in a busy conveyancing department, you know that the difference between tools is not in the form itself. It is in how well the tool fits into the real […]

There’s a growing frustration among lawyers experimenting with AI tools. The technology is impressive in a demo, but in practice, it demands constant hand-holding. Before you can get a useful answer, you’re spending 20 minutes summarising the matter, uploading documents, explaining jurisdictional nuances, and reminding the tool about matter history that should already be part of the […]

The legal sector is undergoing rapid change. From technological disruption and rising client expectations to fierce market competition, law firms face pressures unlike ever before. Amid this transformation, data has become one of the most valuable assets a firm can possess as a critical driver of insight, efficiency, and competitive advantage. Being “data-driven” is no […]

The majority of CFOs have no reliable sight of what onboarding delays are costing them. And the most significant portion of that cost does not appear in any write-off report. Briefing’s CFO research surfaces a finding that looks reassuring on the surface. Among the CFOs who can measure write-offs linked to onboarding delays, the losses reported […]

The International Legal Technology Association (ILTA) and the Thomson Reuters Institute announced today the release of the AI Guide for Legal Professionals: A Foundational Overview, a co-published resource designed to equip lawyers, legal operations professionals, and in-house counsel with a practical, authoritative foundation for navigating artificial intelligence in legal practice. About the Guide Developed by […]

Efimis, a best-in-class legal financial management platform, has enhanced the bank reconciliation capabilities within its product, helping law firms reduce the administrative burden associated with one of the most compliance critical processes in legal finance and legal accounting. Bank reconciliation has traditionally involved fragmented processes, manual statement handling and time intensive transaction matching. Efimis is […]

How AI, self-service and digital client engagement are redefining legal service delivery in 2026 The client experience revolution has arrived  For years, law firms have competed on expertise, reputation, and outcomes. Those fundamentals remain essential. But in 2026, a new differentiator has emerged—one that increasingly influences client satisfaction, loyalty, and referral behaviour. That differentiator is client experience. Today’s legal clients […]

Harvey, the leading AI platform for legal and professional services, and DeepJudge, the institutional intelligence platform for legal AI, announced a partnership to bring the expertise and judgment of law firms and in-house legal teams directly into AI-powered legal work. The partnership represents a step change in legal AI, combining domain-specific AI with institutional intelligence […]

Legal work rarely follows a single track. A matter may involve legal research, factual analysis, drafting, document summarisation, and shaping advice for non-legal audiences. Lexis+ AI is built for that reality. By allowing users to switch between legal AI and general AI tasks within the same environment, it helps legal professionals use the right capability […]