February 2020 sees the launch of the latest addition to tmgroup’s suite of services; tmconnect’s new Consumer Portal
February 2020 sees the launch of the latest addition to tmgroup’s suite of services; tmconnect’s new Consumer Portal. Designed to streamline and simplify the conveyancing process and offer both increased transparency and an enhanced client experience in property transactions, all through an online gateway.
The new Consumer Portal is part of the tmconnect platform, currently used by over 250 law firms, which can integrate with your existing practice management system and provides additional advantages, such as:
• Workflow management• Payment gateways• Anti Money-Laundering (AML)• Searches• Milestone management• Post completion
The Consumer Portal element comes with a host of features and automated processes designed to address the challenges at the core of the complaint issues and provide a connected property community of law firms, estate agents and lenders.
With consumer expectation of being able to transact immediately and digitally now prevalent in all areas of life, the Consumer Portal includes mobile capability, providing instant remote accessibility for your clients at their convenience. Other features include:
• Increased transparency and clarity on both sides of the property transaction• Enhanced value-added customer experience and benefits• “On the move” communication and updates• Two-way integration with tm client systems and consumers• Cost and time savings through process automation• Full regulatory compliance and encrypted document sharing• A trusted supplier partnership with ongoing support and development benefits
