An enriched law firm client experience today goes beyond providing exceptional legal services. It is about prioritizing a seamless and personalized journey that improves client loyalty, increases referrals, and sustains business growth. When clients feel valued, understood, and continuously supported throughout their legal journey, they are more likely to remain loyal to the firm. By […]
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OneAdvanced: Does the AI Growth Lab mark a turning point for responsible AI in legal services?
The launch of the government’s Advisory AI Growth Lab for legal services represents an important moment for the UK legal sector as it signals a shift in the conversation around how the profession approaches innovation. Many law firms are increasingly considering how AI it can be adopted responsibly, securely and in a way that maintains the standards of trust on which the profession depends. That […]
SmartSearch: A tick-box AML culture is not a risk-based approach
AML compliance can easily become a box-ticking exercise. But completing the checklist is not enough to fight financial crime. See how law firms can build a more effective risk assessment process that supports better judgement. For law firms, anti-money laundering compliance can sometimes become a box-ticking exercise: the client has been identified, the sanctions and […]
Fujifilm: Born ready – building the foundations for AI, security and efficiency in modern law firms
Major law firms are investing millions in AI platforms while also looking for ways to improve efficiency, strengthen information security, increase profitability and deliver better outcomes for clients. However, digital transformation does not begin and end with software. It also depends on how information enters the firm, how easily authorised users can find it and […]
Beyond speed: How Moore and Tibbits achieves drafting consistency with Clarilis document automation
While speed is often the headline benefit of document automation, regional law firm Moore and Tibbits saw a bigger opportunity: creating a more consistent drafting process that gives lawyers greater confidence to do their best work. Introduction: From leases to large-scale developments Moore & Tibbits is a long-established regional law firm with a well-established commercial […]
NetDocuments connects legal knowledge to Microsoft Copilot through MCP
Legal professionals already work across Microsoft 365, drafting in Word, filing email in Outlook, and working through matters in Teams. Many are also using Copilot in their everyday work. But what makes that help useful isn’t the model alone. It’s context: an organization’s matter history, precedent, client relationships, and institutional knowledge, all inside a governed […]
