Why Are Law Firms Reluctant to Change Their Case Management Software? Law firms exhibit a curious contradiction in how they approach legal tech. A firm might spend years complaining about its case management system, putting up with awkward processes, unnecessary administration, and software that no longer meets its needs. Yet when someone suggests replacing it, the […]
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Dye & Durham: How Lawlink NI became Northern Ireland’s first ISO 9001-certified legal search firm
Most legal search providers would be content to let a good reputation do the talking – but Lawlink NI isn’t like most providers. Operations Manager Aidan Young explains how, and why, Lawlink NI pursued ISO 9001 certification, and how they achieved it in a fraction of the expected time. What does a legal search firm […]
Fujifilm: Is your MFP network a weak link in your cybersecurity defences?
Law firms are committing substantial and growing resources to cybersecurity – PwC’s 2024 Law Firms’ Survey reported increased cybersecurity spending across the Top 50 firms, including a 42.6% rise among those ranked 11–25. However, despite considerable spending increases overall, gaps in security systems often persist. Office multifunction printer (MFP) networks (which regularly handle confidential client […]
Tessaract: How commercially aware fee earners boost law firm profitability
Who is responsible for profitability in a law firm? While finance teams produce management reports and firm leaders set commercial strategy, law firm profitability is also shaped by day-to-day decisions made across every matter, by every fee earner. A partner sets the pricing. A fee earner records time. A matter supervisor notices scope creep. Each […]
Ephiria: AI governance is no longer optional
Two days of conversations at the Dubai AI Festival made one thing clear: for regulated organisations, AI governance has moved from a nice-to-have to an expectation they must meet now. Ephiria, the AI governance enforcement platform, showcased its technology at the Dubai AI Festival 2026, held at the Dubai World Trade Centre on 26 and […]
Fix it or switch it? iQlink on the CRM question facing many UK law firms
A CRM should help your firm understand its client relationships, coordinate its efforts and identify opportunities to grow. If it isn’t doing that, is the problem the technology, how it’s being used, or both? Before you renew, replace or rebuild, it pays to understand what needs to change Ask anyone who works in BD, Marketing […]
