10 features to increase client satisfaction
Focis web and mobile apps have been specifically developed for the legal sector to help you connect your process to your clients.
Our unique mix of products and services allow you to streamline your workload and deliver increased client satisfaction across all areas of your law firm.
The team has been working on portal and app upgrades over recent weeks and we are delighted to introduce our latest key features to you.
10 features to increase client satisfaction
Dashboards
Enable and customise this feature for larger clients and customise the data, metrics and reporting they need.
Case Updates & Progress
Define your own stages across your workflows, set your own milestones and send your client automated updates when each stage progresses.
Messaging & Notifications
Send messages and notifications to your clients web or mobile app and keep them fully updated on all aspects of their case.
Case History Schedule
Keep full records of your case history and schedule[1]and share as much or as little as you want your client to see.
Data Forms
Define and implement forms direct from your workflow tool – pull data back into your process when complete.
Document Sharing
Send documents to your clients app – allow them to upload documents to share with you instantly.
Custom Branded Web & Mobile App
Both web and mobile apps are optional and built to present as your firm’s own branded app. We start with our generic portal and customise to meet your needs. A single app for your clients to access services across the entire firm.
Full API
Once built every component can be accessed by our comprehensive API – allowing you to share data directly with your Business Clients and even receive instructions through your own API.
Bespoke Integration
Want to integrate your current client onboarding or document signature solutions? We can build this, letting you keep your current provider and offer a single unified experience for your clients.
Secure
Whether you choose to host with our dedicated Data Center Partners (CTS) or with our dedicated Azure Hosting the entire solution has been designed around security first. Wherever possible we will avoid hosting data – instead using our experience to draw data from your systems on demand and only as needed.
Like what you see? Get in touch today and book your free demo…
