This week, Candy Sharpe introduces the Email Module, a powerful feature available to firms using BillBlast for legal eBilling.
What is the Email Module?
The BillBlast Email Module offers law firms a centralized platform to efficiently produce and distribute invoices to clients. Rather than manually creating an email for each client, firms can use the Email Module to systematically push invoices that are ready for delivery to the firm’s billing staff. The module can be customized to ensure that every bill complies with each client’s specific billing requirements, including those related to formatting, documentation, recipients, and scheduling.
While some financial systems boast billing functionality, the Email Module’s unique features provide significantly more value. For example, the module has a centralized repository in which sent items, bounce backs, and replies are stored, a function without which firms are hard-pressed to substantiate delivery in the case of client disputes.
What problem does the Email Module address for Aderant clients?
Firms that manually distribute bills through email often face difficulty when it comes to tracking where the invoice is and, sometimes, if the email was even sent. The BillBlast Email Module gives firm leadership centralized insight into a bill’s status at every point of the billing process, providing accountability and reducing the risk to revenue.
The need for oversight inclusive of all delivery methods is critical for firms regardless of the firm personnel responsible for executing on the delivery— be it a centralized team comprised of the back office, decentralized distribution via attorneys and their staff, or a hybrid of those models. At the end of the day, it’s the responsibility of the operational branch of the firm — all the way up to the top — to ensure that bills are sent out and subsequently paid. BillBlast enables the firm’s accounting team to efficiently deliver invoice copies to the client directly or to the attorney team responsible for handling that exchange with the client.
BillBlast provides a single solution for the firm to manage the eBill submissions for payors requiring split-bill delivery, but the Email Module expedites delivery of those invoices for clients who do not require eBilling, creating a seamless process within the centralized system.
What is the overall impact of the Email Module on the legal industry as a whole?
The BillBlast Email Module gives firms unprecedented visibility into the status of emailed bills; combined with the eBilling visibility that BillBlast provides, firms using the module can ultimately speed up their WIP to cash cycle. Additionally, the Email Module saves billers time, as they no longer need to create an email for each bill manually, reducing the risk of human error.
