Everything you need to know about working with Cloud Geeni
If there’s one thing we’ve noticed in the IT industry, it’s that there’s too much dissociation between the companies that you’re working with and the people that work there – it’s too easy to see these businesses as nothing more than people who provide a simple service, but they’re often so much more than that. Here at Cloud Geeni, we put an emphasis on our people-first approach – it’s why our customer service is so highly rated, and it’s a huge part of the reason that our customers love working with us. We believe that open communication and jargon-free conversations are the best way to achieve incredible results. To help break down those barriers and enable you to get to know us a little better, we’ve put together this blog post all about Cloud Geeni and our work, so sit back, have a read, and learn more about your favorite software and cloud solutions provider!
The Cloud Geeni difference
At Cloud Geeni, our ethos is all about making a difference to our customers – we don’t want to just provide solutions, but instead, we look to solve problems, overcome obstacles, and provide businesses with new opportunities as a result of their cloud computing integration. Below, we talk about how we make a difference to each and every one of our clients:
Keeping it simple
In the world of IT, it’s very easy to over complicate things to the point where your technology is hindering your progress more than it’s actually helping you to grow. At Cloud Geeni, our team is committed to keeping things simple and to the point; it’s the best way to work and always will be. Our systems are easily installed with the help of our experts, incredibly straightforward to manage and scale should you need to, yet still remain very dense and proactive in terms of features, so you’ll never have to worry about missing out on the top platforms and services that are relevant to your business.
Always innovating
Keeping things simple doesn’t mean becoming lazy, however, and there’s innovation to be done within simplicity. That’s why we commit a considerable amount of time internally each month to development and improvements across our range of products and services. We aim to devote around 800 hours of our time each month to these improvements, which goes to show the commitment to improvement and excellence that we have here at Cloud Geeni. We don’t just develop our products because we can, however; we do it because we should! Our developments are always centered around the needs of our customers and the wider industries that we operate in, allowing us to provide a service that has more value to our own customers than ever before. By operating in this way, we become the benchmark for top-class service and customer support, which is where we’re always aiming to be.
People, not robots
When you’ve got a question about your services, you don’t want to be faced with automated services or customer service representatives reading from a script – it’s boring, it’s dry, and it’s very rarely productive. When you get in touch with our team, you know from the very first moment that you’re talking to an expert in cloud services, which instantly gives you more confidence in finding a solution to your issue or answer to your question. If you need any help, we’re more than happy to give you a helping hand.
If you’re interested in learning more about cloud computing solutions for your business, give us a call or get in touch online today!
