Harvey: Five questions law firm leaders are asking about AI right now
For firm leaders, the focus is no longer whether to deploy AI, but how to manage, measure, and scale it.
Law firm leadership teams are asking different questions about AI than they were a year ago. The debate is no longer whether AI belongs in the firm — for most, that decision has already been made. Instead, CEOs are asking about return on investment. COOs want to understand operational impact. CIOs and innovation leaders are under pressure to identify what’s working, where adoption is stalling, and how their firms compare to peers.
At Harvey FORUM New York, one theme surfaced repeatedly across conversations with law firm leaders: the most pressing questions aren’t about access to AI, they’re about visibility and impact. Which practice groups are actually using it? Where are we ahead (or behind) our peers? Which workflows are creating measurable value? Who are the champions driving adoption? And how do we demonstrate results to firm leadership and clients?
These are the questions increasingly shaping AI strategy inside law firms today.
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