HM Land Registry previews new service to the LSSA

HM Land Registry previewed its new digital registration service at a recent meeting of the Legal Software Suppliers Association (LSSA), ahead of its planned launch in October.

James Rippin, Integration Support Manager, and Sophie Rickards, Lead Product Manager at HM Land Registry (HMLR), introduced the new Registration Service and shared an update on the organisation’s digital roadmap. Their presentation focused on areas most relevant to the legal software industry.

From October, the new service will apply stricter automated checks to incoming applications, accepting only those that are both valid and correct. This change is expected to reduce the volume of administrative requisitions significantly by eliminating common submission errors.

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In the year to September 2024, HMLR estimated there had been 114,000 variations in names and 110,000 submissions with missing information.  The cost of these errors alone was put at between £1M and £7M alone.

The new service will also bring greater consistency across HMLR’s digital channels. Features include improved handling of attachments and a new API to support push notifications and future automation.

“Reducing errors and delays is at the heart of our digital transformation efforts,” said James Rippin, Integration Support Manager at HMLR. “We’re excited to see the impact it will have on streamlining conveyancing and improving outcomes for all parties involved.”

Kevin Horlock, CEO of the LSSA, added:

“It’s encouraging to see HM Land Registry working so closely with our members. This new service directly tackles issues that have affected legal software providers and their clients for years. We’re looking forward to supporting a successful launch.”

The Legal Software Suppliers Association (LSSA) is the UK industry body for legal systems developers and vendors. Representing [...]