How Helm360 extends the value of your Elite 3E investment

On-demand Webinar: Where do firms lose the most value from their Elite 3E investment: before implementation, during it, or after?

The honest answer is all three, just in different ways. Reporting gaps that only surface once attorneys and billing staff are live in the system. Processes that get skipped under deadline pressure. Support that thins out right when a firm needs it most to keep pace as it grows.

This on-demand webinar, hosted in partnership with Elite Technology, walks through where these gaps show up and what firms are doing differently to close them.

What’s Covered in This Session

This session walks through the full 3E lifecycle, from what strong implementations have in common to where firms typically leave value on the table.

You’ll hear practical insights on:

• Why reporting gaps rarely show up until attorneys, billing staff, and shareholders are already working in the system day to day
• How firms move past stock reports to get the specific views their teams need, across AFS, AFR, and EDI
• What a reporting chatbot like Termi adds when teams need fast answers on AR, WIP, and other daily questions
• Why revenue often stays uncertain even when invoices go out on time, and what it takes to close that visibility gap
• When staff augmentation makes sense, and how it protects a firm’s efficiency through unexpected transitions or short-term projects
• How the right combination of services supports a firm through every stage: preparing and aligning before go-live, executing and training during implementation, and optimizing and expanding afterward

The takeaway is simple:

Elite 3E delivers the most value when it’s treated as an ongoing partnership rather than a one-time rollout. The firms that get the most out of their investment are the ones with the right support at every stage that follows.

Speaker

Nikki Fligel, Manager – Enterprise Applications & Consulting, Helm360

Nikki Fligel brings more than 15 years of experience in the legal technology industry. Throughout her career, Nikki has built a reputation for transforming complex business challenges into scalable, future-ready solutions that empower law firms to perform at their best. Her expertise spans presales strategy, solution engineering, enterprise systems optimization, and strategic consulting for global legal organizations, helping firms modernize operations, strengthen user adoption, and unlock the full value of their technology investments.