Tuesday 5th March 2024 @ 12:00pm
Join Becky on how to set up and use Case and Workflow Status Codes. During this demonstration she will cover:
- Overview of Case Status Codes
- Creating Case Status Codes
- Updating a Case Status automatically through a Workflow
- Creating Workflow Case Status Codes
- Automatically updating a Workflow Case Status
- Viewing the case status at Command Level
