Nikec Solutions: Legal Client Portals – Five reasons why your client’s use them
Join our webinar next week to see in action 5 ways Law Firms are using a Client Portal with their clients to provide an experience that makes their lives easier, seamless and matches the same high-level care that they want and expect.
When weighing up different technology for your firm to invest in, the first question you should ask is – how will this affect my clients? Will it make their experience better? Will it make us more likely to retain them?
According to a McKinsey report, businesses that focused on maximising their client satisfaction, and in particular their entire client journey, could increase client satisfaction by 20%. They also found it was key to be consistent during all touchpoints of their experience to ensure it’s seamless and effortless for them to navigate through.
With this in mind, and considering our new virtual world, how do law firms ensure their clients experience virtually matches up to a physical one? The simple answer is – by using a Client Portal.
Links to register:
EU / UK:
- 2nd March @ 10am GMT = https://attendee.gotowebinar.com/register/2611282262956552973?source=LSN
- 3rd March @ 3pm GMT = https://attendee.gotowebinar.com/register/1652122194954835471?source=LSN
US / CA:
- 2nd March @ 1pm EST = https://attendee.gotowebinar.com/register/6219663921038978828?source=LSN
- 3rd March @ 4pm EST = https://attendee.gotowebinar.com/register/3255110092694470159?source=LSN
ANZ:
- 2nd March @ 10am AEDT = https://attendee.gotowebinar.com/register/6080357996973883662?source=LSN
- 3rd March @ 3pm AEDT = https://attendee.gotowebinar.com/register/4492071669209605391?source=LSN
