tmgroup: The New Normal

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Available to download now, the latest research from tmgroup, mio and Conveyancing Data Services (CDS) – ‘The New Normal’ report – brings together the voices of nearly 800 property professionals; comparing how different professions are faring in the wake of the COVID-19 outbreak and revealing stark contrasts across the industry – as the report reveals:

  • 34% of property professionals blame Conveyancers for delays in the transaction – compared to just 2% who blame Buyers/ Sellers not being ready and a further 1% who blame Estate Agents.
  • More Estate Agents cite reduced fees/ profitability in 2021 than those who experienced increased fees/ profitability.
  • The sad truth about wellbeing – with a staggering number of respondents saying their firm did nothing in the way of wellbeing initiatives.
  • The winners and losers in the switch to working from home, and what will shape the longer term outlook for remote and hybrid working.
  • How and why Estate Agents are ahead of the curve in the adoption of the latest technology.
  • What’s keeping property professionals up at night now concerns around Brexit and the Stamp Duty holiday have somewhat subsided.
  • How ‘better use of technology’ and ‘more digitisation’ are now front and centre in property professionals’ minds.

Drawing on over 20 years’ experience, tmgroup make the complexities in the property transaction beautifully simple.