tmgroup: The New Normal

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Available to download now, the latest research from tmgroup, mio and Conveyancing Data Services (CDS) – ‘The New Normal’ report – brings together the voices of nearly 800 property professionals; comparing how different professions are faring in the wake of the COVID-19 outbreak and revealing stark contrasts across the industry – as the report reveals:

  • 34% of property professionals blame Conveyancers for delays in the transaction – compared to just 2% who blame Buyers/ Sellers not being ready and a further 1% who blame Estate Agents.
  • More Estate Agents cite reduced fees/ profitability in 2021 than those who experienced increased fees/ profitability.
  • The sad truth about wellbeing – with a staggering number of respondents saying their firm did nothing in the way of wellbeing initiatives.
  • The winners and losers in the switch to working from home, and what will shape the longer term outlook for remote and hybrid working.
  • How and why Estate Agents are ahead of the curve in the adoption of the latest technology.
  • What’s keeping property professionals up at night now concerns around Brexit and the Stamp Duty holiday have somewhat subsided.
  • How ‘better use of technology’ and ‘more digitisation’ are now front and centre in property professionals’ minds.

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Drawing on over 20 years’ experience, tmgroup make the complexities in the property transaction beautifully simple.