The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020. With remote working impacting both clients and firms, Marketing & Client Care teams looked for more agile and scalable ways to anticipate changing needs.
Put yourself in the shoes of your client for a moment - thinking of having a Will can be a tough reality for most to face, taking the steps to create that Will can be daunting and finding the right law firm to handle such a sensitive matter can feel impossible.
With what feels like the 10th lockdown in the past year, the same old challenges have arisen. How can your firm work from home efficiently, how can your firm go paperless to enable home working and how do you ensure compliance and security while everyone is at home?
Legal Eye is offering a one-off risk review including an analysis of your firm’s key risk-related data. You’ll receive a full written report identifying any trends arising and provide details of any remedial action required, together with an action plan, and suggested amendments for your Risk Register.
In today’s world consumers are pretty much accessing everything online, which is why it is so important to ensure your firms online presence is better than your competitors and matches consumer expectations.