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Downloadable and online resources about legal business services from LSN and our networkpartners.

HBR Consulting: 2020 Legal lab infographic

18/01/21
technology

Legal Lab 2020 made the unforeseen transition from our traditional live gathering to an interactive virtual format.
My Customer Lens: What’s the future of client listening?

15/01/21
marketing & bd

The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020. With remote working impacting both clients and firms, Marketing & Client Care teams looked for more agile and scalable ways to anticipate changing needs.
Sysero: The client opportunity: legal self-service portals

13/01/21
knowledge management

Today’s legal services clients want greater control, speed, and quality. One way that law firms are stepping up to the challenge is by tapping into the power of self-service client portals.
Accesspoint Legal Services - Protecting your clients with the online will planner solution

13/01/21
practice management

Put yourself in the shoes of your client for a moment - thinking of having a Will can be a tough reality for most to face, taking the steps to create that Will can be daunting and finding the right law firm to handle such a sensitive matter can feel impossible.
NetDocuments: More law firms than ever are making the move from on-prem software to the cloud

13/01/21
technology

Moving to the cloud can make your law firm more secure and efficient both immediately and year over year.
Lockdown 3.0 – a quick guide to robust risk management as we near the peak of the pandemic from Legal Eye

12/01/21
risk & compliance

Firms have achieved so much in such a short space of time and now is the right time to ensure we are building businesses that are right for 2021 and beyond.
How to successfully manage your team from home, according to DPS Software

12/01/21
practice management

With what feels like the 10th lockdown in the past year, the same old challenges have arisen. How can your firm work from home efficiently, how can your firm go paperless to enable home working and how do you ensure compliance and security while everyone is at home?
Hot Legal Tech Trends for 2021, according to iManage

12/01/21
knowledge management

iManage spokespeople offer their top trends for 2021 across security, cloud, AI, remote working, and more:
Would you like an independent review of your risk position? Legal Eye can help

12/01/21
risk & compliance

Legal Eye is offering a one-off risk review including an analysis of your firm’s key risk-related data. You’ll receive a full written report identifying any trends arising and provide details of any remedial action required, together with an action plan, and suggested amendments for your Risk Register.
2020 Local pack SEO ranking factors for law firms, from Conscious Solutions

12/01/21
marketing & bd

When it comes to divining the hidden secrets of Google’s core search algorithm and how that affects ranking in the local search pack, there is no user manual with instructions to follow.
How much of an advantage does client listening give you? Hear what My Customer Lens has to say

11/01/21
marketing & bd

2020 was a year of change. Client needs & expectations changed. How firms deliver services to their clients changed.
Four ways to fight Friday afternoon fraud with Naq Cyber

07/01/21
risk & compliance

Friday has always been one of the most popular days to complete a house purchase – certainly not news to solicitors, who understandably now favour pretty much any other day of the week.
MS Teams: The evolution of unified communications

06/01/21
technology

Before the pandemic, increasing numbers of legal and accounting firms were adopting more flexible working practices.
Five ways a new Payment Portal can improve your firm, according to Accesspoint Media Services

06/01/21
practice management

In today’s world consumers are pretty much accessing everything online, which is why it is so important to ensure your firms online presence is better than your competitors and matches consumer expectations.
Sysero: Three ways digital documents drive differentiation

04/01/21
knowledge management

Here, we look at three ways that modern firms can use document automation technology to stand out against the competition.

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