Nearly a third (29 per cent) of respondents are seeing chatbots in their daily working lives (up from 18 per cent last year), while 25 per cent are seeing wearable technology (up from 17 per cent last year).
On page seven of the recently released ILTA Tech Survey Summary, we’re told that “the conversations about cloud use have moved from ‘will we’ to ‘when will we.'” Like many other organizations, perhaps your firm has decided that they are going to take the leap; you are moving to the cloud.
We hope you are well and that the implications of the global coronavirus outbreak have been manageable for you both personally and professionally. At Wilson Allen, we have been fortunate in that we’ve been able to transition to remote work with very little disruption to our business and our ability to serve our clients.
In today’s professional services marketplace, marketing and business development teams find themselves faced with a new set of challenges. Where new clients once came knocking with a seemingly limitless supply of work, firms must become more focused on business development to drive growth.
It is very clear to see that things can change within a short amount of time. In light of the recent Covid-19 developments, we have seen just how quickly the traditional office can become obsolete for some. Through what has been an unusual and unpredictable time one thing is for certain, remote working is the new normal, especially for law firms.
Technology has long promised to future-proof organisations, and we are now seeing the adoption of innovative solutions to meet evolving business needs. Some organisations are further ahead in the journey than others. In fact, 12 per cent of our survey respondents would describe their organisation as innovators, while 16 per cent would say their organisation is in the late majority or a laggard. However, it’s better late than never, and never too late to start.
With everyone currently striving to deal with the Coronavirus outbreak, we want to help in any way we can. We’re therefore making our Business Continuity as a Service Pandemic Planning documentation available for free.
The threat of an impending cyber-attack continues. While we don’t intend to scaremonger, it is necessary that we stress the risks that businesses are facing. Our report shows just how important it is for organisations to prioritise security – and be prepared for an attack.
With the proliferation of new data privacy laws, recent alterations to existing e-discovery law, and the ever-changing roles of the Chief Legal Officer and General Counsel, 2020 promises to be a year of pivotal transformation for many businesses.