Every client who comes to your law firm experiences the same four touchpoints: acquisition, delivery, loyalty and retention. These four stages represent the client lifecycle, and mastering them is key to your business growth.

Every successful business will follow a set of fundamental business habits that helps them run a smooth operation. Regardless of your goals, running a successful law firm involves mastering the basics and adopting habits that help you remain competitive.

Quill is the UK’s largest supplier of outsourced legal cashiering services. Here, executive chairman Julian Bryan shares his guidance on the benefits of outsourcing, as well as some specific questions law firms need to consider during the initial decision-making phase.

iTrain Legal expand product development division with Vanessa Theaker

Ensuring success through a managed print solution

10 legal tech trends that have the potential to drive better outcomes

Thomas Dumont QC joins Advanced Legal for their next Expert webinar

The pandemic induced waves of changes throughout the legal industry that were long overdue. Perhaps the most impactful change was embracing a hybrid/remote work model that had been institutionalised by other industries long ago.

Historically, the legal sector has not been regarded as a hub of diversity, as white males have long dominated the profession – particularly in senior positions.

Key-client programs build the foundation for a better client experience and increased profitability for your firm. In fact, firms that perform top-client analysis and focus on cross-selling and up-selling existing clients enjoy a favourable return on investment.

Effective integration can help firms save time, increase productivity, and enhance the client experience.

Aderant, a leading global business management software provider for law firms, announced that Chris Cartrett has succeeded Deane Price as the company’s Chief Executive Officer (CEO), effective today.

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