Being able to rely on high quality and consistently delivered administrative support is more important than ever as law firms work hard to continue servicing client relationships during the pandemic. As a result of remote working environments and some staff being furloughed, work-arounds and reduced support were to some extent more accepted during the Spring […]

In the immediate aftermath of March’s lockdown, the focus for law firm leaders and their hard-pressed IT departments was remote working. Ensuring that lawyers could work with and collaborate with their clients and support services teams became the main focus. The accelerated use of online technology has been a common theme across many business sectors. […]

For many law firms, training, development and broader management has historically been focused on fee earning rather than support functions. With so many other issues to deal with currently – as management teams steer their firms into the next stage of the new normal and the new hybrid working environment created by the pandemic – […]

Remote and hybrid working are turning the traditional concepts of administrative support services on their head, including the processing, creation and storage of documents and correspondence. In a world where agile working is essential to thrive, digital mailroom solutions which manage incoming and outgoing mail with speed, efficiency and security play a key part. MOVING […]

Maintaining law firm interpersonal culture during a prolonged period of remote working, as well as conducting training and important processes such as TUPE virtually, require careful consideration. Hear the thoughts of our CEO, Rachel McCorry, on how to make them a positive experience for all 

CTS, the only provider of cloud and managed IT services purely dedicated to the UK & Irish legal sector, is pleased to announce that they have been selected by Taylor Rose TTKW to provide a Managed Cloud solution. With a rich heritage that spans over one hundred years, Taylor Rose TTKW work closely with a […]

The latest legal pricing and profitability research, released today from BigHand, has revealed that legal matter pricing and budgeting processes are flawed for the majority of law firms. A startling low percentage of firms have access to up-to-date budgeting information, and an even smaller amount provides regular updates on budget overruns to its partners – […]

As many Law Firms see the introduction of another lockdown and an extension of furloughed staff both in IT Teams, secretarial support and admin, firms are looking for software to help ease the burden on limited resources to be more efficient. Recognition that there is an urgency to improve document production efficiency and reduce risk […]

A fire for The Law Society on Chancery Lane. A flood in the Solicitors Regulation Authority’s office. A cyber incident. Covid-19. Hear from the people who actually dealt with these incidents. Find out what went right, what went wrong and most importantly, the lessons they each learned about maintaining Business Continuity throughout the incident.

Quiss Technology, one of the leading providers of managed IT services to UK law firms, has announced a new strategic partnership with NetMotion, providing solutions that improve the performance, visibility and security of devices used by distributed workforces. A growing number of the UK’s leading mid-market law firms rely on Quiss to deliver a range […]

BigHand has today announced the release of its latest version of legal business intelligence technology, BigHand Quantum. BigHand Quantum translates key financial data from any legal system into easily accessible dashboards and reports that are tailored based on needs of individual roles to varying data. The flexible and source-agnostic solution replaces time-consuming manual reporting with […]

Covid-19 is making life challenging for everyone at the moment, including law firms. It’s therefore encouraging to have a bit of positive news to share. This is, that as part of the third phase of its Economic Resilience Fund (ERF), the Welsh Government is making an additional £140 million available to help Welsh businesses deal […]