2020 was a year of change. Client needs & expectations changed. How firms deliver services to their clients changed. But has the way you listen to your clients evolved at the same pace? The changing face of client listening We know about firms that are adopting continuous client listening, to keep their finger on the pulse. They […]

Last year escalated digital transformation within professional services firms. However, firms cannot become complacent and must remember what is at the core of the technology implemented that will drive growth. Understanding the relationships held within your firm’s data set will give you the sought-after meaningful insights to help grow your practice. So how can this […]

 A recent survey indicates that 68% of US employees face at least one challenge with workplace software. This is one challenge too many for the remote workforce right now. The report by the Harris Poll on behalf of Yoh reveals that staff are facing issues such as regular technology changes, too many software technologies, lack of integration and […]

Friday has always been one of the most popular days to complete a house purchase – certainly not news to solicitors, who understandably now favour pretty much any other day of the week. Perhaps there’s simple logic to the fact that Friday stands firm as a favourite; the prospect of a weekend spent unpacking beats […]

As 2021 gets underway many of us will be reflecting on how we can manage our businesses in the coming months in a landscape of continuing change and, now, lockdown 3.0. One of the biggest questions facing us now is what elements of the new ways of working we’ve had to adopt, and which parts […]

Iridium Technology, a leading provider of business intelligence and financial analytics for law firms, today announced its acquisition of Smart Time Apps, creator of innovative timekeeping tools designed to eliminate reliance on manual time entry. SmartTime will become the company’s fourth product family, in addition to Iridium BI and the Intellistat and Steere families that were created following the merger with Data Fusion in February 2020. The company continues to be named Iridium Technology.  Smart Time’s products […]

How can you ‘go digital’ when it comes to managing your firm’s risk and compliance framework? Legal Eye offers an online resource centre to help law firms to manage risk and streamline compliance processes and online compliance training.

In this short video Legal Eye shares five tips for ensuring that your risk management system is up to date and fit for purpose in order to protect your law firm.

Risk and compliance consultancy Legal Eye has launched an online resource centre for law firms. The hub provides a comprehensive bank of resources to help COLPs, COFAs, partners, directors and managers to manage risk. It includes precedent policy and procedure documents and templates, access to online training on a range of risk and compliance topics, […]

Before the pandemic, increasing numbers of legal and accounting firms were adopting more flexible working practices. But when the UK Government announced guidelines that encouraged us to work from home where we can, this trend was rapidly accelerated – with many firms left with no choice but to adapt. As part of that adaption, one […]

On July 28th, the 2020 annual Channel Futures MSP 501 rankings placed us in the top 100 IT Managed Service Providers (MSPs) globally. When placed in a ranking system which considered revenue figures of providers according to long-term health, commitment to recurring revenue and operational efficiency, Oosha were judged to have excelled. In addition to […]

LexisNexis Enterprise Solutions today announced that the legal department of Rochdale Borough Council is deploying legal workflow and case management solution, Lexis®  Visualfiles™, as its electronic file system. With Visualfiles as the single repository for all matter-related documentation, the legal department will benefit from a modern system that will standardise the way the teams work, […]

Having previously struggled to work with a poorly performing IT infrastructure, and with old hardware approaching end-of-life, Hatchers Solicitors decided to review their entire IT environment & strategy. After evaluating various solutions and providers, Hatchers settled on choosing Legal IT specialists Oosha to deliver a new Virtual Desktop solution that gives a stable platform to […]