Over the past several years, we’ve seen law firms breaking free from traditionally slow moving processes to become technology-enabled agile firms. There’s no doubt that the pandemic has influenced firms’ need to embrace advanced technology, and it’s clear that legal automation is no longer just ‘nice to have’ for the modern law firm. 

Linetime have been selected by London based firm, Streathers, to deliver a system that empowers the firm to deliver rapid growth and drive profitability across its offices in Baker Street, Highgate, Hampstead and Crouch End.

Towards the end of 2020, SolarWinds, a major US information technology firm, was found to have been the subject of a cyberattack that had gone unnoticed since their platform was compromised in September 2019 - the very worst kind of cyber-attack when the victim is unaware.

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In LPM LITL 2020 report, when asked ‘what percentage of people in your firm regularly work from home’, the average response was only 16% – what a difference a year makes! We’ve all been proved wrong.

This year’s survey shows a definite trend that puts automation, managed services, cloud and process optimisation at the forefront of priorities.

Like all businesses in the UK, we’ve seen the pandemic have a lasting impact on the way teams work, and this year’s Legal IT landscapes report shows people want to work from home more regularly: 32%, in fact – double what it was last year. And, with the explosion of Zoom and MS Teams to support client, prospect and referrer conversations, firms have received a lesson in how easy it is to communicate and collaborate digitally.

Automation, streamlining, workflow enhancements – these were some of the repeat priorities for IT and business process improvements coming out of the LPM LITL report this year. This was reflected again in project priorities if a magic wand could be waved or an extra £100K injected.

Read between the lines and cybersecurity is, in fact, a critical theme connecting most responses documented in this report. There’s a clear disconnect between the perception of cyber risk, the desire to adopt technology in an industry traditionally reluctant to embrace digitisation, and curious reports that the number of data leaks remains the same since before the Covid-19 pandemic – despite more dispersed working practices.

Whilst quite naturally the focus of the pandemic’s impact centered on the loss of life, a less obvious consequence was the opportunity it afforded criminals, who were quick to exploit weaknesses in hurriedly implemented work-from-home polices.

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The rapid pace of digitalization means law firms are having to rethink their business processes and technology infrastructures to cope with new ways of working.