One of the stressful impacts of Covid-19 on the residential property market is that Heads of Department are having to second guess staffing levels within their teams.  Some staff have been furloughed but may now have returned.  Some may still be on furlough.  Some teams have been making redundancies or are planning redundancies, and yet […]

Security threats can come in many shapes and sizes, which makes keeping your firm free from attacks that much harder. Identifying, minimizing and preventing threats is possibly the hardest yet most overlooked area within a law firm, whether it is because many firms have to handle heavy workloads on a day to day basis and […]

NetDocuments the leading secure cloud-based content services platform for law firms, corporate legal teams and compliance departments, today announced that European patent and trade mark attorneys Stevens Hewlett & Perkins (SH&P) has selected NetDocuments as its new Document Management System (DMS). SH&P are a leading specialist firm of intellectual property (IP) lawyers with a team […]

The traditional legal secretarial role – with a 1:1 or 1:2 fee earner ratio – is an expensive luxury few modern law firms can afford. Nostalgia and kudos may influence limited attractiveness in retaining the role but it’s hard to justify on the basis of efficiency or effectiveness in the delivery of first-class legal services. […]

HOW TO GET THE MOST OUT OF AN OUTSOURCING PROVIDER IN THE LEGAL SECTOR A collaborative alliance between law firm and outsource provider from the outset will ensure that the solutions and services deployed are specific to the needs of an individual firm, supportive of their strategic agenda and focused on delivering tactical efficiencies and […]

Our furlough team took part in this innovative training initiative in May, with no context or experience in LEGO® SERIOUS PLAY® (for most of us). This training was approached with some expectations yet no expectations at the same time; after all, it’s work, but it’s Lego. Your mind automatically says ‘okay, interesting’. When the bag of […]

RESPONDING TO UNCERTAIN DEMAN The current environment has left operational management teams of law firms with a significant challenge: keeping the ship steady with support staff working from home, whilst trying to maintain standards, alongside planning for bigger decisions looming on the horizon. Having moved out of the crisis management phase that occurred as a […]

Well one thing is for sure, it won’t help it. As the UK officially enters the greatest recession on record it is inevitable that many formerly thriving businesses will soon find themselves in desperate times and looking for ways to cut outgoing costs. The legal industry has been incredibly successful at migrating into the “working […]

THE FUTURE OF LEGAL SUPPORT SERVICES The black swan intervention of Covid-19 has changed everything, and blown away evolutionary and cautious shifts with overnight revolution. Operational structures of law firms are at a point of inflection and failure to act decisively and with confidence, will at best lead to costly mistakes and at worst, a […]

In July 2020, Kingsley Napley outsourced its reprographics, mail, facilities, front of house, legal administration, and document production services to Intelligent Office (IO).  With 34 staff transferring to IO as part of the contract, in the midst of the Covid-19 pandemic lockdown, the entire TUPE process was conducted online.  Both parties remained resolute and focused […]

Novaplex has seen a surge in demand for its Template Studio Software suite, as clients drive to improve: document production efficiency document automation digital signing solutions remove of old outdated and difficult to maintain template solutions, Template Studio’s ‘out of the box’ integration includes: iManage (Technology Partner) Netdocuments (Technology Partner) Active Directory Simple to implement […]

The COVID-19 lockdown has forced all of us to be more reliant on technology and embrace working from home. But many legacy IT infrastructures are ill-suited or too outdated to handle all the demands of remote working. Cloud-based software is the solution, but where to start? Read on for four important considerations before making the […]

Business Continuity and Disaster Recovery provider Databarracks today announces the release of the fourth season of The BCPcast. This season features guests who have managed Business Continuity and Resilience at Experian, the Solicitors Regulation Authority, Ealing and Leicestershire Councils, the Cabinet Office and COBRA. The guests include practitioners, consultants and an expert on crisis leadership […]