The ‘2020 Global Marketing Trends: Bringing authenticity to our digital age’ report from Deloitte is an in-depth must read for professional services firm’s leaders. It reveals overarching trends which all focus on “placing the human at the forefront of digital environments”. We absolutely agree with putting the person first when it comes to managing client relationships which […]

The rising trend in automation has hit the legal industry. More and more forward thinking firms are beginning to adopt new methods to streamline their workflows, don’t get left behind! As experts in the legal IT sector, we have witnessed first-hand just how important it is to develop innovative forms that combat the everyday problems […]

The global recession that we experienced a decade ago brought about disruption in many ways, not least the proliferation of new billing rules dictated by clients. Whether you call them outside counsel guidelines (OCGs), client guidelines, or just billing guidelines, the point is that the dynamics of the billable hour have changed. Like any kind […]

It seems appropriate to debut my first ever column in Briefing, at the start of a new decade, by looking to the future. As firms think about their growth strategies for the next five years, many are doubtless considering how to face a number of business challenges. These include increased competition from both traditional law […]

The first year of Making Tax Digital (MTD) for VAT, known as the soft landing period, ends this April. During these first 12 months, VATregistered firms used to keying in their quarterly return have been required to install suitable software that records all VAT transactions and then submits the data to the HMRC via an […]

When Travelex decided to take its currency exchange services offline after discovering its systems had been compromised by an ‘REvil’ ransomware attack on 31 December, cybercrime again became headline news. More disturbing perhaps than the $6m (£4.6m) ransom, is the cybercriminals’ claim to have downloaded sensitive customer data, after accessing the Travelex network six months […]

There has been a lot of talk around trust lately, and for good reason. Consumers are, more than ever, wanting businesses to demonstrate they can be trusted throughout the entire client experience. For law firms, the change in the Solicitor Regulation Authority rules last year brought many opportunities to change the way they operate and […]

Your firm probably has a large network of known contacts, clients and referrers. These relationships are what drive revenue, yet few firms have the visibility required to identify, protect and grow these relationships. What does data have to do with relationships? Working tirelessly in the background, your firm’s communication systems likely manage hundreds, thousands, even […]

Our virtual Chief Information Security Officer (vCISO) service furnishes all the advantages of up to date best-practice advice and independent strategic guidance to you, your Partners or Board without the cost of a full-time employee. All of our vCISOs are NCSC certified head consultants with many years’ experience of working in cyber for companies both large and […]

PitchPerfect enables Law Firms to deliver sophisticates, professional proposals, quickly and efficiently, saving valuable time which can then be spent on tailoring the proposal to meet the specific requirements of the client or prospect. But how can you improve your proposal process? With PitchPerfect’s included PitchTracker module, being able to measure the effectiveness of your […]

iManage, the company dedicated to transforming how professionals work, today announced that MinterEllison – an international law firm headquartered in Australia and regarded as one of the Asia-Pacific’s premier law firms is successfully using iManage RAVN to streamline an enormous document review project for one of its clients. This innovative approach and use of technology […]

The UK’s largest privately owned credit-hire and post-accident services provider, EDAM Group, is investing in the workflow and case management system, LexisNexis®  Visualfiles™, as the organisation’s technology platform for growth. Visualfiles will underpin EDAM Group’s business environment with a single technology platform across its service offerings including credit hire, credit repair and personal injury. With […]

Traditional products for generating proposals are often time consuming to use, not user-friendly and cause further productivity issues for law firms trying to keep up with an ever-increasing demand for well-crafted client pitch documents. Some of the re-occurring challenges faced by most firms include: Creating a pitch document which is ‘on brand’ and consistent in […]