Saying “I know MY clients” is no longer enough to protect and grow revenues. Forward-looking firms are transitioning to a model where Partners, fee-earners and Marketing/BD teams can confidently say: “WE know OUR clients”

Is your client planning to buy one? Do you know what the implications are for insurability or what really happens if their cliff-top garden collapses onto the promenade below? This and more was discussed in a tm:tv session on Coastal Hazards, as part of the Climate Change and the Property Market series; hosted by Martin Manning, Head of Account Management at tmgroup, and joined by Tom Backhouse, Geologist and CEO of Terrafirma, and Sean Reeves, Associate Solicitor and Head of Residential Conveyancing at Letchers Solicitors.

Download Naq's free guide to learn how to keep your firm’s online accounts secure and sensitive information protected with these easy to implement cyber security tips.

InfoTrack is delighted to be joined by Steve Johnson, National Key Account Manager and Ellie Steele, Senior Underwriter, at CLS to review the Covid-19 Search Insurance policy that was launched during the pandemic last year.

Today we are thrilled to announce that our family of businesses have come together with a single new identity: Agilico.

The Google Page Experience Update, which we have written about before, is due to come into effect in less than one month and could have wide-reaching implications on the web.

The Access Group, one of the UK’s leading software providers has officially launched its new legal software division, Access Legal, promising to help the UK’s most ambitious law firms achieve their potential through a powerful suite of technology.

BlackBoiler is revolutionising the contract review and markup process with its patented Automated Contract Markup technology, helping companies manage and negotiate contracts in a fraction of time.

The issues of meeting risk and compliance regulatory requirements are always of the utmost importance to law firms, but never more so than when your fee earners and finance staff are working remotely.

Law firms are progressively beginning to embrace a more client-centric approach to strengthen the relationship with their clients and prospects and become more value-focused, where their value is defined at the intersection of branding, client relationships, differentiation, and added-value services.

Summer 2020 was a busy time for Doug Sawers, managing director at Access Group’s newest division, Access Legal. Putting the pandemic aside, Access Group acquired two law tech companies in quick succession: case and practice management provider Eclipse, acquired in June, and SaaS practice management provider DPS Software a month later.

Innovation usually involves taking at least some risk. Will your new business idea or process work? And will it stick? Achieving return on investment – money and time – will depend on both. Law firms clearly need to remain as open as possible to alternatives as they navigate the challenges in our dramatically changed business landscape, but may find their risk appetites have also altered somewhat.

Many law firms report managing very similar challenges and priorities over the last year, with much emphasis on adapting to change. One company sure to be keeping a close eye on the reality of that is the giant of client experience Salesforce, which recently saw a first magic-circle firm move to take advantage of its cloud-based platform.