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Go-live is a milestone. It’s not the finish line. Yet for many firms, CRM projects stall right after launch. The system is live, users are trained, dashboards are built — and then momentum fades. That’s not a failure of execution. It’s a failure of expectation. It’s a failure of vision. The firms that get the […]

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Briefing Tiger Team: Forth episode – Risk in remoteness
In a business, as in life, risk is a constant – but the balance of it changes, and rarely as dramatically as in the past year. Our latest Briefing Tiger Team are challenged to explain how the operation of law firm risk management itself has had to change through crisis, as well as the actions on specific […]
Revolutionary AML app by tmgroup makes remote onboarding quick and easy
tmgroup, the leading provider of property searches and data, has today announced its new partnership with Thirdfort to offer conveyancers the latest in risk mitigation technology. Onboarding clients is one of the biggest risks for conveyancers, requiring a lengthy, time-consuming process to perform necessary due diligence – and even then risking something “falling through the […]
Repstor continues to convert the legal world to Microsoft 365
Repstor, the Microsoft 365-based matter management specialist, has seen demand for its Custodian for Legal™ matter lifecycle management and interest in its new Repstor for Teams™ solutions soar in the wake of the global lockdown, as more legal teams seek more intuitive and mainstream ways to collaborate on their caseloads across distance. Repstor’s clients around […]
How to increase your proposal functionality in PowerPoint using PitchPerfect by Enable Business Solutions
We all know how powerful PitchPerfect in Word is but now we have made it so that it is more powerful in PowerPoint too. Having the ability to generate powerful proposals is a vital part of an effective pitch process and there can be many challenges a firm faces when trying to combine all the […]
Ward Hadaway opts for BigHand Outline for optimised legal template management
Top 100 UK law firm, Ward Hadaway, has chosen BigHand’s template management solution, BigHand Outline, to standardise document templates and streamline document creation in the firm. Jonathan Smith, Director of IT at Ward Hadaway explains, “After a thorough review of the market, we knew BigHand Outline was the solution for us, after we saw just […]
CTS: Client Engagement: Connecting in the Time of COVID-19
In a very short time, the Coronavirus (COVID-19) health crisis has drastically altered the way businesses and firms operate. With social distancing measures in place, the days of in-person interaction and face-to-face collaboration are over, and communication has become almost completely digitised – having a substantial effect on clients’ daily experiences. The shift to remote […]
CTS: Service excellence is key but firms embracing tech are winning the race
In a digital world, law firms’ technology strategies are key to both profitability and differentiation. Indeed, as Mark A. Cohen, Distinguished Fellow at Northwestern University Pritzker School of Law, recently wrote: “Law has become a three-legged stool supported by legal, business, and technological expertise. Practice expertise was long the dominant element in the legal mosaic. Now, […]
Actionstep in conversation with Will Taborns from Taborns
Taborn’s is a legal concierge outsourcing business that connects businesses of all levels and professional service providers such as law firms to some of the best in class legal and legally related business services. Will Taborn (Managing Director at Taborns) has 20+ years’ experience as a barrister clerk in chambers and working for a variety of […]
Intelligent Office UK: How can you support fee earners returning to the office?
The usual ‘start of term’ feeling, that many have at this time of year after the summer months, brings with it an element of trepidation this year. Many have experienced prolonged remote working whilst others are facing the end of the full furlough scheme: with new health regulations in place, understanding the logistics and feeling […]
Four reasons why lawyers love legal workflows
Long working hours, high-pressure stakes and an ever-evolving market contribute to the everyday stresses of being a lawyer in the modern world. In the legal industry, any means that can help alleviate the stress and pressure being put on lawyers is welcome – especially if it allows them to do a better job for their […]
Zylpha’s ‘Pay As You Bundle’ software drives cost-effective compliance for Joanna Connolly Solicitors
Joanna Connolly Solicitors has chosen ‘Pay As You Go’ ebundling software from Zylpha (www.zylpha.com). The software will be used to prepare court bundles in conjunction with the practice’s LEAP case management software. The effective preparation of professional legal and court document bundles is essential to Joanna Connolly solicitors, as the practice operates in courts of […]
Tikit: When virtual becomes reality
They say that necessity is the mother of invention. Perhaps necessity is also the mother of transition? Because undoubtedly, over the past few turbulent months, many hundreds of thousands of legal personnel have transitioned, virtually overnight, and entirely out of necessity, to the status of “home worker”. In so doing they’ve accelerated the adoption of […]
sa.global: How law firms are looking beyond operational efficiency to gain strategic advantage
It no longer holds true that the legal industry lags behind professional services when it comes to technology adoption. Like most industries, the legal industry is focusing on aligning its strategy, innovation, and the supporting technology; while embracing and adopting technology such as cloud, collaboration tools, and AI. Law firms have slowly overcome the barriers […]











