TOP STORY
At a glance 300-year-old Kent law firm serving private and commercial clients across all areas of law Moved from a local MSP using hosted datacentres to a fully managed, cloud-first IT environment with Access Rolled out managed laptops and Cloud PC to 150 Partners and staff across three offices Went live with Access Managed Services […]

FEATURED STORIES
Taylor Walton appoints Quiss to manage IT services
Following a competitive tender, law firm Taylor Walton has appointed IT managed service provider Quiss Technology to support the firm’s ongoing digital transformation project. Taylor Walton provides a range of legal services for both businesses and individuals in public and private sectors, with more than 150 committed professionals spread across the firm’s three offices in St Albans, […]
Intelligent Office: The best legal admin outsourcing options for law firms
As all businesses settle into the new normal of hybrid working, i.e. in offices, at home or remotely, the opportunity to embed the more agile working approach that was enforced for a time during full lockdown shouldn’t be missed. Resisting the temptation to revert to old ways of working will take determination but there is […]
Intelligent office: Delivering exceptional service during Covid-19
Being able to rely on high quality and consistently delivered administrative support is more important than ever as law firms work hard to continue servicing client relationships during the pandemic. As a result of remote working environments and some staff being furloughed, work-arounds and reduced support were to some extent more accepted during the Spring […]
Intelligent Office: Agile working in law firms
In the immediate aftermath of March’s lockdown, the focus for law firm leaders and their hard-pressed IT departments was remote working. Ensuring that lawyers could work with and collaborate with their clients and support services teams became the main focus. The accelerated use of online technology has been a common theme across many business sectors. […]
Intelligent Office: Managing support staff in the hybrid working area
For many law firms, training, development and broader management has historically been focused on fee earning rather than support functions. With so many other issues to deal with currently – as management teams steer their firms into the next stage of the new normal and the new hybrid working environment created by the pandemic – […]
Intelligent Office: Time for the digital mailroom
Remote and hybrid working are turning the traditional concepts of administrative support services on their head, including the processing, creation and storage of documents and correspondence. In a world where agile working is essential to thrive, digital mailroom solutions which manage incoming and outgoing mail with speed, efficiency and security play a key part. MOVING […]
Intelligent office: Managing culture remotely and during times of operational change
Maintaining law firm interpersonal culture during a prolonged period of remote working, as well as conducting training and important processes such as TUPE virtually, require careful consideration. Hear the thoughts of our CEO, Rachel McCorry, on how to make them a positive experience for all
Taylor Rose TTKW have selected CTS’ Managed Cloud Solution
CTS, the only provider of cloud and managed IT services purely dedicated to the UK & Irish legal sector, is pleased to announce that they have been selected by Taylor Rose TTKW to provide a Managed Cloud solution. With a rich heritage that spans over one hundred years, Taylor Rose TTKW work closely with a […]
Research shows law firms lack vital visibility into matter budgeting and profitability, according to BigHand
The latest legal pricing and profitability research, released today from BigHand, has revealed that legal matter pricing and budgeting processes are flawed for the majority of law firms. A startling low percentage of firms have access to up-to-date budgeting information, and an even smaller amount provides regular updates on budget overruns to its partners – […]
Surge in demand for document production efficiency software tools, according to Novaplex
As many Law Firms see the introduction of another lockdown and an extension of furloughed staff both in IT Teams, secretarial support and admin, firms are looking for software to help ease the burden on limited resources to be more efficient. Recognition that there is an urgency to improve document production efficiency and reduce risk […]
Databarracks hindsight 20/20: Recovering from disasters in legal
A fire for The Law Society on Chancery Lane. A flood in the Solicitors Regulation Authority’s office. A cyber incident. Covid-19. Hear from the people who actually dealt with these incidents. Find out what went right, what went wrong and most importantly, the lessons they each learned about maintaining Business Continuity throughout the incident.
Quiss technology partnership with NetMotion helps law firms become more agile
Quiss Technology, one of the leading providers of managed IT services to UK law firms, has announced a new strategic partnership with NetMotion, providing solutions that improve the performance, visibility and security of devices used by distributed workforces. A growing number of the UK’s leading mid-market law firms rely on Quiss to deliver a range […]









