By Lawyers, the global publisher of legal guides, commentaries, forms and precedents announced their arrival in the United Kingdom this month via their strategic partnership with LEAP, the leading legal practice management software provider. The By Lawyers’ publications are authored by experienced practising UK lawyers and cover all common areas of law in England and […]

Why client retention is so important The age of the customer has meant those working in professional services have to do all they can to keep hold of their valuable clients. With the increase in competition for law firms, from other law firms or new law, clients are now inundated with choice, meaning client retention […]

The latest Bellwether research paper titled, Stress in the Legal Profession: Problematic or Inevitable’, published today by LexisNexis UK, a leading global provider of information and analytics; highlights that stress is an endemic issue in the legal profession with two thirds of respondents currently experiencing high levels of stress despite the confident ‘business as usual’ […]

To remain successful, like any other business, law firms need to be in a position to market their services to prospective clients. The pitch document continues to be a vital part of business development in the ever competitive legal industry. Whilst each pitch a law firm creates will be different, there are several core elements […]

Legal professionals in 2019 are busier than ever, with no sign of quieter periods ahead. That’s why it is so important to equip users with the tools they need to get the job done quickly and accurately to help them get out the door on time. Solutions like PDF bundling and document comparison aren’t new. […]

  An ILTA-sponsored webinar, presented by RBRO Solutions While some corporate legal departments (CLDs) have been in the document management system (DMS) space for some time now, RBRO’s experience is that for many, especially smaller CLDs, the price point in the past has been prohibitive. Given the availability of cloud technology, which not only makes […]

  It’s no secret the trend to the cloud is gaining momentum. Adoption of cloud-based solutions across firms of all sizes was up an average of 68% in 2018 in comparison to just 51% in 2015, according to ILTA’s 2018 Technology Survey results. Not surprising are three high ranking reported barriers to cloud adoption: Cost, […]

One of the questions we are asked before a firm elects to outsource is, “once we are working with you, how can we monitor the value you actually deliver to us?”, and at a more tactical level “how will we know you are meeting agreed service levels?” How we demonstrate this is partly dependent on […]

Muckle LLP targets strategic shift towards true operational excellence Award-winning national law firm, Muckle LLP has invested extensively in BigHand’s portfolio of technology solutions as part of a strategic shift towards an operationally optimised support function and a culture of true financial control. The firm has chosen to invest in three of BigHand’s solutions; BigHand […]

At the beginning of April 2019, the Solicitors Regulation Authority (SRA) published its 72 page thematic report into the residential conveyancing market, which our team of experts have reviewed.  Here at Miller, we have particular interest in the risk management and best practice points included in the report by the SRA, and as a result, […]

  The document management system (DMS) is a central component of a firm’s IT systems. When looking to upgrade, a robust test approach will provide confidence that the new system will work effectively. Whether a firm is implementing iManage, NetDocuments, Sharepoint or another option, it is rare that the DMS will operate in isolation. There […]

Proclaim’s evolution has led to long-term loyalty from QualitySolicitors Lockings QualitySolicitors Lockings is part of a national network of law firms dedicated to customer service excellence. Covering Hull, Beverley, Hessle, Hedon and the surrounding areas, Lockings offers a range of legal services to both individuals and businesses, from Conveyancing and Wills through to Employment and […]

Converge TS, the cloud and managed IT provider for law firms, has today announced a strategic partnership with iManage, the company dedicated to transforming how professionals work. The partnership is designed to offer significant added value to iManage’s client base by providing access to specialist IT guidance from the UK’s only dedicated cloud provider to […]