A seamless cash flow is of paramount importance for law firms, as they receive 80 percent of their revenue from 20 percent of clients. These firms are the source of recurring revenue, and hence, retaining such clients in the long run is vital for legal organizations. However, due to various constraints such as an increase […]

As legal businesses have grown, merged, dispersed and outsourced, one challenge for lawyers remains – finding exactly the information they need in time for it to make the optimum difference. Whether that’s serving an existing client in a new way, or winning a profitable new one, approach to knowledge management (KM) is key. However, KM […]

Delivering knowledge management productively to fee earners today requires a consumer appstyle approach, says Simon Pecovnik, VP of product management, iManage RAVN  The concept of knowledge management (KM) isn’t new to the legal industry. However, in larger law firms it has traditionally been a separate function from IT. KM teams have been tasked with collecting […]

Fraser Mayfield, head of EMEA at Iridium Technology, says learning to price your work more collaboratively can reap some real rewards. When law firms get collaboration between lawyers and their clients right, using open and clear communication, the rewards for both sides are truly impressive. The firms that recognise this understand that effective collaboration is […]

Intelligent Office UK (IO), the leading support services provider to UK law firms, has been appointed by Stone King to deliver reprographic, mailroom, records, facilities and front of house services at the firm’s Bath, London and Cambridge offices.  The contract began on 1st January 2019. Stone King has been rapidly evolving and in the last […]

The LSSA (Legal Software Suppliers Association) is delighted to announce that ReviewSolicitors is the latest legal technology provider to join the association. As the UK industry body for legal systems developers and vendors, the LSSA maintains technology standards and manages areas of mutual interest between lawyers and software providers. ReviewSolicitors is a client-led review platform focused on the […]

LEAP, one of the UK’s leading practice management software providers, has been announced as the headline sponsor for the first ever Bold Legal Conference to be held in London on 18th October this year. The conference called Bold Legal LIVE! is being hosted in association with the ESTAS Group who will be holding their annual […]

Historically, upon realisation of the ability to type faster than one’s secretary, a fee earner’s first thought might have been, “I’ll need to get another secretary!” Today, fee earners are technologically savvy, they know how to type quickly, send lots of emails, and as a result often elect to forgo using a PA or other […]

The new industry guide evaluates common electronic redaction techniques and workflows, finding most of them wanting in terms of efficiency and security. In the wake of recent high-profile redaction errors, DocsCorp, a leading provider of enterprise productivity solutions, has published a new industry guide on redaction entitled ‘The ultimate guide to redaction: what works and […]

Managing director Andy Michael and head of cloud solutions Paul Tozer at Quiss discuss being in control and secure with Microsoft Azure. It doesn’t matter how large or small a law firm is, cloud adoption comes down to clients and governance. Protecting client data will always come first. “When Microsoft implemented the UK regional datacentre, […]

Jon Whittle, market development director at LexisNexis, says in order for SME law firms to survive in the future marketplace they need to have a client-first culture. Creating a client-first culture in law firms is always going to be challenging because there’s often a lack of understanding in the lawyer-client relationship, says Jon Whittle, market […]

Investment in new architecture for Tikit’s flagship PMS Partner for Windows offers firms multiple options for transforming client services, and a much more agile, flexible and productive operational future, says chief technology officer Mark Garnish. Alot has changed for Tikit since its flagship case and practice management system Partner for Windows (P4W) first hit the […]

A practice management system (PMS) is designed to be a firm’s central hub – essential to the smooth, efficient running of the firm. However, if these systems are to retain this vital role, they’ll have to move with the times. What does that mean? Technology is not only getting slicker, faster and more accessible, it’s […]