Farrer & Co outsourced to IO in 2007. Since then IO has improved the quality, professionalism and depth of services provided to the firm’s partners, fee earners and support functions. The IO team have supported several major initiatives during the last contract term at Farrer & Co including project management of a large-scale refurbishment programme […]

Are you looking for increased HR functionality? Do you have less than 100 employees? If so then, our easy to use, self-service HR software could be the solution you’ve been searching for! Our easy-to-use HR software from an ISO 27001 and 9001 accredited supplier is designed to reduce HR admin and help law firms manage […]

Dear CRM Agony Uncle, Given that it’s Valentine’s Day – I have to ask – how can you tell when someone you’ve been close to has lost interest? I’m thinking here of a particularly special relationship we used to have. There was a time when there was a really strong connection between us. I wrote […]

In a recent study commissioned by Cascade HR, nearly 500 UK HR directors, managers, and executives were asked to look back on the past year, as well as share their predictions for the coming 12 months. Though the organisations represented in the study ranged in location and size, and spanned a variety of industries, a number of the themes and challenges remained […]

Legend Solicitors boasts an experienced team of solicitors that specialises in immigration, conveyancing and personal injury. Operating from its East Ham office, the firm offers a professional, friendly and reliable client service, and has earnt a reputation of expertise within the local community. After an extensive selection process, a range of in-depth demonstrations and a […]

Professionals are increasingly facing up to doing business digitally, given the government’s digital by default policy, lawyers making increasing use of practice management systems and financial advisers coming to terms with ‘FinTech’. It would be unfortunate though if each part of the chain works in its own silo, creating data that sits only in their […]

As of May 2018, all organisations will be required to comply with the General Data Protection Regulation (GDPR), the new legal framework which seeks to strengthen and unify data protection for all individuals within the EU. More wide-reaching and onerous than the existing Data Protection Act, GDPR also carries the threat of severe financial penalties […]

Video length: 57secs Work is no longer a place, it is an activity. With LEAP, you can now capitalise on previously wasted hours out of the office by working on the go. Every device. The same information. No matter which device you choose to work from; PC, mobile phone, tablet or laptop, you will see the […]

Considering changing software suppliers? The preparatory stage of your software swap project necessitates watching software demonstrations, meeting key personnel, reading contractual documents, including terms and conditions, asking this series of probing questions then evaluating your combined results. As an evolving profession, it’s easy to see why law firms upgrade their systems from time to time. […]

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How can your information governance (IG) policies be applied to the lifecycle of everything? If your firm has gone to the expense of developing comprehensive IG policies, don’t drop the ball by failing to apply them consistently. An innovative automated IG solution, FileTrail’s Governance Policy Suite (GPS) helps you: Meet compliance goals by automating all […]

Quill Type is the latest outsourced offering to be launched under the Quill banner, joining Pinpoint – an SRA Accounts Rules-proficient outsourced cashiering service – and Payroll – a HMRC-approved outsourced payroll service. In addition to its outsourced services, the Quill portfolio includes Interactive, a complete practice management and legal accounts software solution. The delivery […]

As accredited GDPR consultants, Accesspoint Legal Services reveal a new software and service offering.   Using a mix of on-site consultation, training and their unique GDPR portal they can help you to gain full compliance, working alongside your nominated team and applying a ‘common sense’ approach to this complex regulation. The GDPR portal is where you […]