For many law firms, the pressure to deliver more in less time is relentless. Fee earners often spend hours on administrative tasks that add little value to clients but consume valuable billable time. The result? Lower productivity, rising costs, and missed opportunities for growth.

Busy mid-sized law firms rarely have the luxury of time, yet the question keeps coming back: how do we improve customer service without overwhelming already stretched teams? The most effective answer is to treat skills development as a client experience strategy, not an optional training activity.

As we enter 2026, the ability of law firms to adapt quickly is becoming a defining capability rather than solely a competitive advantage. New technology, evolving client expectations and increasing operational complexity are now constants. What differentiates firms is not whether change arrives, but how easily they absorb it. At the centre of this sits data readiness.

With only so many (billable) hours in a day, it’s critical for lawyers to make their workflows, practices, and processes as efficient as possible. And, while optimising these daily tasks can help get you part of the way towards a more efficient practice, automation is the not-so-secret ingredient for taking your time management to the next level.

For successful law firms, technology has become inseparable from practice. Case management, compliance, billing, and client collaboration all depend on digital platforms. Faced with this reality, some firms consider developing their own software in-house.

LegalEx “the capital event for legal innovation” has a new venue in 2026.  It will be hosted on 25th February at Convene, Bishopsgate.  Following consultation with industry representatives, the organisers, Roar B2B, decided to make the move from London Excel to the City to facilitate a richer experience for delegates and more focused exhibition.

Litera, a global leader in legal AI technology solutions, announced the strategic integration of its GenAI-powered contract review platform, Kira, directly into its transaction management software, Litera Transact.

Elite today announced the appointment of Diane Holman as Chief Human Resources Officer, underscoring Elite’s focus on building the people and culture required to support continued growth and scale. 

NetDocuments, the cloud-native, AI-enabled legal document management platform, today announced the completion of its acquisition of eDOCS from OpenText.

Clio, the global leader in legal technology, is launching Clio Elevate, a brand-new international event series, in partnership with Jameson Legal Tech. The first stop is Dublin, bringing together the legal community to explore the technology transforming modern law firms.

For years, law firms invested tactically in point solutions for time recording, billing, conflicts, CRM, and HR processes. Each system answered a specific need, but together they created a fragmented operational picture.

The property market is constantly evolving, and staying ahead of regulatory changes is key for professionals who want to deliver the best service to their clients.

For the third-year running, we’ve gathered the major trends shaping knowledge across the legal sector, directly from the experts. To mark the launch of the 2026 Trends Shaping Knowledge e-book, we’re bringing together three leading experts featured this year to discuss what these shifts mean for law firms and the future of knowledge work.