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In 2026, generalized AI has become "table stakes." While every organization now has access to the same foundational models, the true competitive advantage belongs to the teams that can leverage their own institutional memory.
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Converge TS: The five biggest IT threats to your firm’s GDPR compliance
Law firms hold a wealth of sensitive information, all of which will be subject to the General Data Protection Regulation (GDPR). Specifically, Article 5 of the GDPR requires that personal data shall be: “processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental […]
Tenzing backs Converge TS with major investment
UK lower mid-market investor, Tenzing, today announces its investment in Converge-IT.Net Ltd (‘Converge TS’), the specialist provider of managed and hosted IT services to the UK legal sector. Founded in 2006 by MD Nigel Wright, Converge TS is a specialist provider of hosted and managed IT services through private cloud. It provides mission critical managed […]
Repstor prepares for increased growth in 2018 and bolsters its sales and support team with several key appointments
Repstor, the ECM adoption company that helps businesses exploit their SharePoint, Office 365 and ECM investments, has announced a number of key appointments in its sales and support functions. The company which shot straight into the Deloitte Technology Fast 50 in 11th place in its first ever ranking late in 2017 has made several new […]
Industry interview with Intapp Consulting: End-to-end game
This article was also featured as an industry interview in the December 2017 issue of Briefing. To read the issue in full, download Briefing. One of the law firm strategies to watch in recent years has been diversification – finding new revenue streams you can run alongside legal specialisms you’ve long been known for to power up improved profitability. […]
Industry Interview with Accesspoint: Brandmaster
This article was also featured as an industry interview in the December 2017 issue of Briefing. To read the issue in full, download Briefing. “Awareness, plus delivery, equals reputation (A+D=R)” is one of Gary Shaw’s favourite marketing maxims. “I always say that you can create all the awareness in the world, but if you fail to deliver the service, […]
Industry analysis from iManage: Keep an AI on it by Peter Wallqvist
This article was also featured as an industry analysis in the December 2017 issue of Briefing. To read the issue in full, download Briefing. Artificial intelligence (AI) are the words on everyone’s lips these days, and with good reason. Whether it’s providing us with better shopping recommendations, being used by voice-enabled personal assistants to answer our weather, news […]
Stressed up, nowhere to go by Frank Saxby, Burgess Mee Family Law
This article was originally featured as a column in the November 2017 issue of LPM. To read the issue in full, download LPM. I have seen many intelligent and hardworking lawyers, legal support and essential business-support members gradually become ground down by the stresses of their jobs. But others seem to still be smiling and enjoying (for the […]
True value of software as a service being realised by HR says Cascade HR
Software as a Service (SaaS) is not a new concept, but as organisations look ahead to 2018, it will present newfound opportunities for the world of Human Resources, believes Oliver Shaw, CEO of Cascade HR. The centralised hosting of business applications first emerged, in earnest, in the 1960s, but it is in the past 5-7 […]
Intelligent Office wins contract with Solicitors Regulation Authority
Intelligent Office UK (IO), the leading support services provider to UK law firms, has been appointed by the Solicitors Regulation Authority (SRA) to launch and manage a centralised reprographics, mail and courier service supporting the SRA’s 600 plus employees. The contract commenced at the end of 2017 and, as part of implementing the reprographics service, […]
Linetime B2C improves client communication and service
Exciting developments lie ahead in 2018 for Coltman Warner Cranston with the development and implementation of Linetime’s B2C Client Portal which allows real time access and communication with the existing Linetime Case Management system. Coltman Warner Cranston Debt Recovery Manager says “the development of our B2C Client Portal will provide greater efficiency and cost benefits […]
FileTrail leads efforts to integrate retention management and document management with automated connectors
FileTrail, a leader in next-generation records management software, announces the completion of new connectors for firms looking to integrate their records management and document management platforms. FileTrail connectors are now available for NetDocuments, iManage (versions 5 through 10) and OpenText eDOCS to allow users to access physical records without leaving their DMS. FileTrail’s integration tools […]
FileTrail: Has your law firm applied retention policies to its physical and electronic records?
Most law firms today understand they need to invest time and resources into developing policies and procedures to manage the vast amounts of information in their possession. However, properly executing IG policies comes with numerous difficulties. According to FileTrail’s CEO Darrell Merveau, the issue of retention is only going to become more important in the year ahead. […]
Aligning your IG program with your organisation’s mission for c-suite buy-in by HBR Consulting
As data continues to grow uncontrollably in every organization today, the need for comprehensive information governance becomes increasingly apparent. Defining the rules and operating needs that govern an organization’s data, and then acting on those rules through defensible disposition, reduces the risk and cost of unnecessary storage and e-Discovery, as well as reducing the damage […]