This article was also featured as an opinion piece in the December 2016 issue of Briefing. To read the issue in full, download Briefing.  Inspired by the Fringe Festival that lands here in Edinburgh ever summer, I was tempted to call this column “Aye, Robot” – concerned, as it is, with the rise of artificial intelligence (AI) in law firms. […]

This aritcle was also featured as an industry analysis in the December 2016 issue of Briefing. To read the issue in full, download Briefing.  The results were a true mixed bag. Common wisdom told us that demand for legal services would decline in the run-up to the Brexit vote – and the anecdotal evidence also largely supported that conclusion, both internationally and […]

This article was also featured as an interview in the December 2016 issue of Legal Practice Management magazine. To read the issue in full, download LPM magazine. Many firms use software to automate their processes and facilitate effective client communication. But they don’t always use those products to their full potential. A recent Tikit survey of its own Partner for […]

This article was also featured as an industry analysis in the December 2016 issue of Briefing. To read the issue in full, download Briefing.  Most law firms recognise the need for managing relationships in the organisation – but they’ll often deploy client relationship management technology with limited focus on the end user experience, which negates its value. CRM becomes […]

London law firm Quastel Midgen LLP has signed with Linetime for the provision of its Liberate practice and case management solution. Quastel Midgen is a commercial law practice with a strong reputation, which deals with commercial property, company commercial, real estate, employment, dispute resolution, immigration and advice on trusts and estate planning. The firm known […]

This blog post was also featured as a column in the December 2016 issue of Legal Practice Management magazine. To read the issue in full, download LPM magazine.  In his book, Strategy and the Fat Smoker, David Maister said: “The ways of thinking and behaving that help lawyers excel in their profession may be the very things that […]

To increase profits in such a competitive market, busy law firms must maximise efficiencies when processing conveyancing work and generate new business wherever possible. LEAP, a leading cloud software provider for small law firms, is hosting two seminars, one in London at Microsoft’s headquarters and one at the Manchester Art Galleries, on how law firms […]

Cordery, a compliance advisory and solutions business, is live on customer relationship management (CRM) solution, Lexis InterAction, from LexisNexis Enterprise Solutions, in a matter of weeks. This swift deployment is down to a well-planned, structured and meticulously supported implementation programme by the LexisNexis Enterprise Solutions professional services team; and a collaborative approach from Cordery. With all the essential […]

Atlanta-based legal software company Aderant is proud to announce the promotion of Deane S. Price to the position of President. Having served almost six years at Aderant, the last three years as Chief Operating Officer, Price has been integral to the strategic company growth along with the leadership of all nine of the acquisitions Aderant […]

Brown Turner Ross, a longstanding law firm in the North West, is implementing the Proclaim Practice Management Software solution from Eclipse Legal Systems, the sole Law Society Endorsed legal software provider. With offices in Southport, Liverpool and Birkenhead, Brown Turner Ross has been delivering a comprehensive range of legal services across England and Wales for […]

Longmores is renowned for its professional yet personal service. Firmly established as Hertford’s leading firm of solicitors, it has a reputation as a forward-thinking practice setting an enviable standard with its legal expertise, use of technology and innovative approach to corporate responsibility. Recognising the need to invest in the latest technologies, Longmores’ management team recently […]

LEAP, the world’s leading cloud software provider for small law firms, has recently transformed its UK customer service model, moving from an inbound helpdesk telephone system to a LiveChat system. 80% of support enquiries are now resolved within 20 minutes. The previous helpdesk system operated as most technical support lines do. A client calls in, […]

Atlanta-based Aderant has enjoyed tremendous success in the past five years and 2016 was no exception. The year saw the addition of 28 new firms to its flagship Expert platform. “Several years ago we began focusing on bringing the front and back office together in professional firms,” said Chris Giglio, CEO of Aderant. “The growth […]