UC is constantly evolving and now delivers features that make any firm operate more effectively and more efficiently. But for those still wavering on the value of a conversation about the specific benefits of UC for their organisation, here’s a few to consider: Intelligent call routing UC solutions are now on a different level to […]

FileTrail produced the e-book to help legal professionals navigate the often-complex world of IG. Working closely with law firm clients on their IG initiatives, FileTrail has found that even those that successfully establish programs are often unable to follow through on implementation and ongoing compliance with their own IG policies as well as outside counsel […]

Farrer & Co outsourced to IO in 2007. Since then IO has improved the quality, professionalism and depth of services provided to the firm’s partners, fee earners and support functions. The IO team have supported several major initiatives during the last contract term at Farrer & Co including project management of a large-scale refurbishment programme […]

Are you looking for increased HR functionality? Do you have less than 100 employees? If so then, our easy to use, self-service HR software could be the solution you’ve been searching for! Our easy-to-use HR software from an ISO 27001 and 9001 accredited supplier is designed to reduce HR admin and help law firms manage […]

Dear CRM Agony Uncle, Given that it’s Valentine’s Day – I have to ask – how can you tell when someone you’ve been close to has lost interest? I’m thinking here of a particularly special relationship we used to have. There was a time when there was a really strong connection between us. I wrote […]

In a recent study commissioned by Cascade HR, nearly 500 UK HR directors, managers, and executives were asked to look back on the past year, as well as share their predictions for the coming 12 months. Though the organisations represented in the study ranged in location and size, and spanned a variety of industries, a number of the themes and challenges remained […]

Legend Solicitors boasts an experienced team of solicitors that specialises in immigration, conveyancing and personal injury. Operating from its East Ham office, the firm offers a professional, friendly and reliable client service, and has earnt a reputation of expertise within the local community. After an extensive selection process, a range of in-depth demonstrations and a […]

Professionals are increasingly facing up to doing business digitally, given the government’s digital by default policy, lawyers making increasing use of practice management systems and financial advisers coming to terms with ‘FinTech’. It would be unfortunate though if each part of the chain works in its own silo, creating data that sits only in their […]

As of May 2018, all organisations will be required to comply with the General Data Protection Regulation (GDPR), the new legal framework which seeks to strengthen and unify data protection for all individuals within the EU. More wide-reaching and onerous than the existing Data Protection Act, GDPR also carries the threat of severe financial penalties […]

Video length: 57secs Work is no longer a place, it is an activity. With LEAP, you can now capitalise on previously wasted hours out of the office by working on the go. Every device. The same information. No matter which device you choose to work from; PC, mobile phone, tablet or laptop, you will see the […]

Considering changing software suppliers? The preparatory stage of your software swap project necessitates watching software demonstrations, meeting key personnel, reading contractual documents, including terms and conditions, asking this series of probing questions then evaluating your combined results. As an evolving profession, it’s easy to see why law firms upgrade their systems from time to time. […]

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How can your information governance (IG) policies be applied to the lifecycle of everything? If your firm has gone to the expense of developing comprehensive IG policies, don’t drop the ball by failing to apply them consistently. An innovative automated IG solution, FileTrail’s Governance Policy Suite (GPS) helps you: Meet compliance goals by automating all […]