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Building long-term value in transactional relationships – LexisNexis
Medium-sized law firms are increasingly turning one-off instructions into enduring partnerships. This article explores practical retention strategies for customers and shows how firms can build trust, improve engagement, and encourage customer loyalty in a competitive market.
READ MORE >> Building a culture that embraces, not fears, uncertainty – LexisNexis
A resilient and adaptive culture is now essential for mid-sized law firms. This article explores how leaders can turn uncertainty into an advantage, strengthening collaboration, resilience and, ultimately, how to build trust with customers in a shifting market.
READ MORE >> Innovative approaches to enhance operational efficiency in small law firms with LexisNexis
Small law firms are under growing pressure to balance client expectations, regulatory compliance, and profitability. By adopting innovative practices and targeted technology, firms can strengthen efficiency, improve service delivery, and lay foundations for law firm growth strategies.
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Elevating client experience: essential practices for small law firms | LexisNexis
Small law firms can set themselves apart by elevating the client experience. From transparent pricing to digital-first services, here are the essential practices that improve client satisfaction and retention.
READ MORE >> Harnessing video content to elevate your legal brand with Lexis+
Video content is transforming how small law firms connect with clients. Done well, it can build trust, showcase expertise, and differentiate your practice in a crowded legal market.
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Legal teams today face cost pressures, geopolitical risk, and digital disruption. Building resilience means investing in people, technology, and strategy so in-house teams can withstand shocks and thrive in uncertainty.
READ MORE >> Leveraging LexisNexis’ predictive analytics to transform legal service delivery
Predictive analytics is reshaping how in-house teams and law firms deliver legal services, driving efficiency, improving client experience, and supporting strategic decision-making. This article explores the benefits, risks, and practical applications of legal predictive analytics, drawing on insights from leading UK legal bodies.
READ MORE >> LexisNexis generative AI survey: how lawyers are spending the extra time saved using AI
AI is freeing up lawyers’ time, but how that time is used reveals a lot about the future of legal work. Generative AI is accelerating routine tasks like research, drafting and admin. But the question remains: are lawyers using those extra hours to improve productivity, win more business, or strike a healthier work-life balance? According to LexisNexis research, the answers vary by firm size, practice type, and career stage.
READ MORE >> Will your best lawyers leave without AI? LexisNexis reveals the talent risk law firms can’t ignore
Law firms that delay AI investment may be doing more than falling behind on innovation. They could be losing their people. According to recent LexisNexis research, 1 in 5 UK lawyers would consider leaving their firm if it failed to invest in AI. That number rises to 26% among lawyers at large firms.
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The AI culture clash | LexisNexis
The AI culture clash AI adoption has now outpaced the slow-moving corporate culture of UK law More than nine in ten lawyers are already using, or planning to use, AI tools. But have law firms and in-house teams successfully embedded AI into their workflow and operations? Apparently not Our latest generative AI survey found legal […]
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