LEAP enhances technical support and grows team
LEAP | News | 6 January 2017
LEAP, the world’s leading cloud software provider for small law firms, has recently transformed its UK customer service model, moving from an inbound helpdesk telephone system to a LiveChat system. 80% of support enquiries are now resolved within 20 minutes. The previous helpdesk system operated as most technical support lines do. A client calls in, […]
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LEAP discuss how mobility is allowing small law firms to succeed
LEAP | Resource | 4 January 2017
Mobile computing, it’s been heralded for years, but true mobility has not been a reality until now. With the coming of age of cloud technology and the dominance of the smartphone it’s now possible to access and progress all your matters from anywhere and at any time, even when working offline! Our clients are telling […]
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