A Change of Perspective
MyCustomerLens | Resource | 4 April 2025
Traditionally client listening exercises – whether interviews, surveys or informal conversations – focus on looking backwards. They gather feedback on what the firm has done and how the client has experienced it in the recent past.
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Maximise efficiency with signature parsing from Intapp
Intapp | Resource | 3 April 2025
Signature parsing, part of Data Quality Automation (DQA), is a key tool for managing contact data in your Intapp DealCloud solution. Signature parsing collects the signature block from inbound email communications in your Microsoft Outlook, then parses the signature into relevant contact data in DealCloud.
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5 Principles of law firm data governance
Iron Carrot Limited | Resource | 2 April 2025
Welcome to issue 20 of Iron Carrot’s Newsletter: Law Firm Data Governance News. Each month(ish), I’ll highlight our latest posts on Data Governance across LinkedIn, our Website, the Podcast, and other social media locations.
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