What ‘optimising’ your annual software costs really means according to 3Kites

Software costs shouldn’t be a problem – we have maintenance agreements in place with providers and, in many cases, have bought our software licences outright.

Considerations for a laptop deployment project with 3Kites

Two years ago, we published an article that provided advice and areas of consideration when undertaking a laptop deployment project.  As this article is consistently one of our most read pieces, we thought it was prudent to update this information and use experience from our recent laptop rollout projects to give a fresher, more up-to-date perspective.

Discover the vital role of HR systems integration with 3Kites

If yours was a manufacturing business, I would expect it to have great manufacturing software.  If it was an airline, great ticket booking systems.  So why is it that so few law firms seem to value their HR systems when they are in the business of selling their people’s time and expertise?

Navigating the challenges of data migration: insights from 3Kites

Migrating data into cloud-based applications has introduced a great number of changes for the legal technology industry and has impacted both suppliers and law firm customers alike.  Here, Paul Longhurst from 3Kites Consulting sets the context and provides some helpful guidance.

CRM: Don’t lose sight of what the initials stand for: Client “Relationship” Management – with 3Kites

Most law firms have some form of CRM system in place whether it be a spreadsheet or a specialised piece of software. What we often see is that CRM is used primarily and heavily for marketing activities.

Discover recent insights on client-facing knowledge initiatives with 3Kites

We attended two events recently (ILTA’s Knowledge Management Special Interest Group meeting and The Future Lawyer conference) which shone a light on developments in how law firms are approaching client-facing knowledge initiatives. These are some of the things we learned.

IT leadership plays a crucial role in driving business success and innovation according to 3Kites

Three years ago we started working with small to medium professional service firms to provide Fractional IT Director services. Our expectations were that we would be providing an experienced IT Director to work with the firm’s management and IT teams to ensure IT was being fully considered as part of a firm’s business plan.

The future lawyer week conference and Chat GPT bingo by 3Kites

I was lucky enough to attend parts of the Future Lawyer Week 6.0 conference in London this week (London | Future Lawyer Week UK | England (futurelawyerweek-uk.com)). It was an interesting event, touching on areas that are close to my heart.

The rise of AI, machine learning, and ChatGPT in legal explored by 3Kites

Following on from article 17 in this 3Kites’ Navigating Legaltech series, I wanted to look at the impact of AI on legal work and the potential challenges that it introduces for law firms. 

How to ensure your firm’s tech roll outs are a lasting success – guidance from 3Kites

You may have the newest and cleverest systems in the world, but they will not deliver any value to the organisation if your people don’t use them.