Five signs your law firm’s month-end process is burning out the finance team – find out more with sa.global

A strained month-end process can lead to burnout, errors, and delayed financial reporting for your law firm. By optimizing workflows and embracing automation, firms can enhance both team well-being and operational efficiency.

Where the rubber meets the road: A practical AI approach for small law firms – find out more with iManage

According to the Brookings Institute, artificial intelligence, or AI, as a general-purpose technology, stands to impact a wide array of industries, prompting investments in new skills, transforming business processes, and altering the nature of work. 

Adopting a future-proof ‘always-on’ client listening approach – find out more with MyCustomerLens

Adopting always-on client listening enables firms to continuously gather and act on client feedback, enhancing client experiences, driving organic growth, and differentiating their brand. This future-proof approach involves replacing periodic research projects with a continuous process of listening, sharing and taking action.

Shaping tomorrow’s leaders: Xperate’s internship recruitment drive

During their final year at university, students in Pune will look to find temporary employment for 6-9 months, and Xperate’s team is always extremely keen to recruit the very best of these students as interns.

Objection overruled: AI’s compelling case for law firm client experiences – find out more with sa.global

See how AI is transforming the client experience for law firms by personalizing services and driving efficiency. This piece dwells on how embracing AI can improve client satisfaction and streamline operations.

Do backup vendor guarantees pay off? Find out more with Databarracks

In the world of data protection, trust is everything. When faced with a disaster, ensuring your business continuity depends on a vendor’s ability to restore your data. This is the basis of data restoration guarantees, which promise financial compensation as a coverage if there is a failure in recovering your lost data.

AI & automation – how firms are expanding the impact of their client listening programmes according to MyCustomerLens

AI is transforming marketing and BD approaches across professional services, and this includes how firms are listening to and responding to their clients.

Why law firms should embrace Microsoft and sa.global for a competitive edge

See how Microsoft and sa.global equip law firms with the tools they need to innovate and stay ahead. Gain a technological advantage for your law firm with Microsoft Industry Cloud for Law Firms.

Innovating with iManage: The common denominator

Despite trending efforts to insert artificial intelligence into seemingly every application on the planet, iManage CEO Neil Araujo recently observed that, like electricity, AI technology only has value when you can apply it to the outcomes you are seeking. 

Taking action: What happens after client listening? Find out with MyCustomerLens

As firms invest more in their client listening programmes, a crucial question emerges: what happens after client listening, are we taking action? Client reviews and surveys open a feedback loop, by showing the firm what clients see as working well and needing improvement.