Think of yourself as a customer – see how with MyCustomerLens

MBNA was only bank I’ve come across, that could wallpaper the wall outside the CEO’s office, with letters of appreciation from their customers – some even asked for marketing materials to give to their friends!

Business intelligence with Catalyst: what is it and why is it important?

The business intelligence market is enormous. In fact, as of 2023, the global business intelligence market is worth around $29.4 billion according to Data Prot statistics.

The ultimate solution for reducing stress and increasing retention in law firms according to Bundledocs

Attracting and retaining high-calibre talent has become increasingly challenging across industries. There are many factors that can be attributed to this however long working hours, the volume of work that needs to be completed and high-pressure situations are some of the factors behind talent leaving the legal profession.

Expediting lateral hiring: integrated onboarding and conflicts clearance with Intapp

Law firms seek out promising lateral candidates to support their strategic imperatives and drive business growth. A seamless, secure, and efficient onboarding process simplifies lateral hiring and helps protect the firm’s existing clients and matters from potential conflicts associated with incoming books of business.

How the cloud attracts and retains legal customers according to Advanced

When your clients know you are dependable and that you go above and beyond, they stay. However, the battle for loyalty is easily lost and hard won. With the increasing complexity of operations, law firms should be continually seeking solutions that not only streamline their processes but also enhancing their overall customer experience.

The keys to securing Microsoft Teams for matter-based collaboration according to Intapp

It’s difficult to strike right balance between control and user empowerment in your Microsoft Teams deployment. Join us to learn the keys to securing your Microsoft Teams environment using Intapp Walls and Intapp Workspaces to establish the right structure, control, security, and governance for your law firm.

A greener way to print: The story behind our refurbished multifunctional devices – find out more with Agilico

As part of our ongoing commitment to sustainability, this issue will shine a spotlight on our Refurbished Multifunctional Devices (MFDs) and how they are helping our customers to find a greener way to print.

Xperate welcome Mark Harman to the team

Xperate is pleased to welcome Mark Harman to their team as their Operations Manager. With over 25 years of experience in the Legal IT sector, Mark’s skills and expertise will take Xperate’s operations to new heights.

Relationship management for sponsor coverage – find out more with Intapp

In this on-demand webinar, we’ll explore how transaction advisory teams can streamline labor-intensive business development workflows so you can uncover more opportunities and rapidly identify whitespace with sponsors.

Building resilience with Catalyst: top strategies for customer retention during economic downturns

The UK is continuing to experience increased housing, energy and food costs, with UK GDP predicted to ‘barely grow’, unemployment and debt to increase and income inequality to deteriorate (source: National Institute for Economic and Social Research).