How data-driven work allocation elevates client satisfaction and boosts revenue according to ShareDo founder Ben Nicholson

In legal services, responding quickly to a client’s urgent needs isn’t just courteous, it’s crucial. Here’s how data-driven work allocation can transform client satisfaction and boost your revenue.

Beyond the basics: Exploring trends shaping AML compliance in 2024 with SmartSearch

As we move into the second half of 2024, the landscape of Anti-Money Laundering (AML) compliance continues to evolve, driven by technological advancements, regulatory changes, and emerging financial crime tactics.

Five signs your law firm’s month-end process is burning out the finance team – find out more with sa.global

A strained month-end process can lead to burnout, errors, and delayed financial reporting for your law firm. By optimizing workflows and embracing automation, firms can enhance both team well-being and operational efficiency.

Where the rubber meets the road: A practical AI approach for small law firms – find out more with iManage

According to the Brookings Institute, artificial intelligence, or AI, as a general-purpose technology, stands to impact a wide array of industries, prompting investments in new skills, transforming business processes, and altering the nature of work. 

Adopting a future-proof ‘always-on’ client listening approach – find out more with MyCustomerLens

Adopting always-on client listening enables firms to continuously gather and act on client feedback, enhancing client experiences, driving organic growth, and differentiating their brand. This future-proof approach involves replacing periodic research projects with a continuous process of listening, sharing and taking action.

Foley & Lardner LLP and HSO

As a recognised global leader, Foley & Lardner LLP looks beyond the law to focus on the constantly evolving demands that their clients and industries face. With over 1,100 lawyers in 24 offices across the United States, Mexico, Europe, and Asia, Foley offers corporate, IP, litigation, and government solutions across a variety of industry sectors.

Training webinar by SOS Legal – SOS Connect iManage integration – 1 Oct, 12pm

Opportunity to see the existing integration with iManage including creating workspaces and documents.

Key takeaways from Peppermint Technology responsible AI event with Irwin Mitchell and Acuity Law

On 12 September 2024, Peppermint held their Responsible AI event at Microsoft’s HQ, joined by speakers from Microsoft, PwC, and Harbor to discuss the complex yet opportunistic journey of AI in the legal sector, with a strong focus on maintaining responsible practices.

Shaping tomorrow’s leaders: Xperate’s internship recruitment drive

During their final year at university, students in Pune will look to find temporary employment for 6-9 months, and Xperate’s team is always extremely keen to recruit the very best of these students as interns.

Peppermint Technology and Microsoft video interview

Following our successful Enterprise Relationship Management & AI Innovation launch event in London, we sat down with Mike Walker, Peppermint’s Chief Technology Officer, and Howard Lewis, Head of Professional & Business Services at Microsoft to discuss all things AI.