Tikit retains its ISO 9001 certification for global support desks for eighth consecutive year

Tikit, a part of BT Group, is a global provider of technology solutions to legal and accountancy firms and today announced that it has retained its global ISO 9001:2008 certification for its international support desks for the eighth consecutive year. Tikit’s support procedures have been rigorously audited by an external body to ensure that the […]

Legal Workflow case study: Custom workflow paves the way for ISO quality certification

Advances in technology are driving both expectations and concerns. Law firms are under considerable pressure from their clients – and the government – to protect confidential information. Regulations to protect both consumers and businesses from, for example, money laundering and data breaches, mean that law firms need to comply and to be able to demonstrate […]

Legal Workflow: How much unnecessary risk is your law firm exposed to?

Video length: 2mins 59secs You have a practice and case management system in place, right? But how do you enforce compliance with your firm’s protocols or flag any potential areas of non-compliance? For instance, it may be that your Public Indemnity insurance states that the maximum value of a transaction should not exceed a set […]

Miller Insurance Services: Buyer beware in legal M&A

Everybody loves a good deal, especially at this time of year. One option for small law firms looking to shrug off growing competitive pressures and stand out from their rivals is to buy another firm. A law firm can be transformed by an acquisition – for better or for worse, so it’s essential to do […]

Indsutry interview with Miller Insurance Services: Stake your claims

This article was originally featured as an insdustry interview in the July 2017 issue of LPM. To read the issue in full, download LPM. Professional indemnity insurance is a vital but often costly necessity for SME law firms. For the past few years, firms have benefitted from reasonably low rates – but with the October renewal date fast-approaching […]

Legal Workflow discusses the shape of law firms in the digital age

Law firms are faced with some tough challenges in the Digital Age. The government’s “digital by default” policy, together with the expectations of clients, is making digitisation a necessity rather than an indulgence. Today’s question is no longer “if” or “when” to digitise but “what” and “how” to digitise. Do law firms need to fear […]

Industry analysis from Accesspoint Technologies: Building blocks

This article was originally featured as an industry analysis in the November 2017 issue of LPM. To read the issue in full, download LPM. As we are perhaps all now aware, we all need to comply with the EU’s new data protection regulations by May 2018. For many law firms, GDPR doesn’t necessarily mean General Data Protection Regulation […]

TR Forefront: How to gain advantage from outside counsel guidelines by Tikit

This article was originally written by Peter Zver, president, Tikit, North America These days, we’re all familiar with outside counsel guidelines, right? Those 15-plus pages you get from every client when they first take you on which set out the rules of engagement. Typically, they’ll detail every aspect of the work you do for them. This […]

Databarracks video: Continuity tool shed – free tools for better recoveries

Video length: 31mins 14secs Over the past 3 years, we’ve been developing practical tools that take the heavy lifting out of in-depth continuity planning, making it faster and more approachable to newcomers. But there’s an important caveat. Shiny, interactive tools can trick you into feeling productive by outputting important-looking information. Without a plan, instructions, or […]

Briefing December 2017: Hit the roadmap

Hit the roadmap  Is a 10-year strategy a strong statement of the visionary or merely wishful thinking?   Download your copy now for FREE  What’s in this month’s issue?    The big idea: Leading law firm leaders, including at Withers, Keoghs, Irwin Mitchell and Ince & Co, outline what they make of a much longer-term strategy.  Team profile: The […]