Curing compliance chaos caused by billing and outside counsel guidelines with Aderant

Josiah Chaves, vice president of cloud products at Aderant, outlines how a range of measures could help law firms lose less time and money managing client billing mistakes.

Bundles of improvement with Bundledocs

Emily Cox, associate in the innovation-focused Legal Solutions Centre at Womble Bond Dickinson, explains why investing in Bundledocs to prepare complex court bundles collaboratively and digitally is such a clear win for her firm’s operational efficiency – while also adding value to firm-client relationships, internal development and teamwork.

Patterns of process improvement with NetDocuments

From data import to document drafting and storage, there are many ways for law firms to integrate automation opportunities into their operations. The advantages are strikingly human as well as financial — and, “coupled with a cloud strategy, can lead to increased competitiveness for clients and talent in a landscape that won’t stop shifting”, says Scott Kelly at NetDocuments.

Write the business case for customer experience with MyCustomerLens

According to PwC “Good customer experience leaves people feeling heard and appreciated. It minimises friction, maximizes efficiency and maintains a human element.”

Discover the five ways to use legal analytics tools to work smarter, not harder with Reveal

More seasoned attorneys will tell stories about the days they had to go to a physical law library to do legal research.

Find out how to become a digital-first law firm with Advanced Legal

Digital technology is dominating headlines and discussions within law firms, from board level to the water cooler. There is no avoiding the fact that Law 4.0 – the era of smarter automation, Artificial intelligence (AI) and AI-enabled large language tools including ChatGPT and Bard is here to stay and already radically transforming the way lawyers work.

See why retention matters in long-term preservation of digital records with Proventeq

Content security and classification have become a growing concern for many organizations and with both GDPR and ADA requiring a new approach to how the enterprise collects, records, and secures both data and information.

Intapp workspaces content connector: improve document management by connecting iManage and NetDocuments to Microsoft Teams

Many firms use a document management system (DMS) such as Intapp Documents for storing essential matter information. However, firms using a legacy DMS provider other than Intapp Documents — such as iManage and NetDocuments — may encounter difficulties around collaboration.

The AI client feedback revolution: streamlining the feedback collection process with MyCustomerLens

Working in professional services, you instinctively understand the importance of listening to your clients. Their feedback can shape everything from marketing and account plans and to how you implement new services.

How Novaplex transformed Browne Jacobson’s document creation process

Browne Jacobson embarked on a Company wide marketing rebrand project. This affected both existing documents and templates across all their document creation solutions. The challenges the firm faced were answered by Novaplex expertise and software solutions in dealing with projects of this nature, saving months of manual work and delivering significant cost savings.