Case study: Capsticks – How Intelligent Office reduced the cost of support per fee earner by 64%

Capsticks, a UK top 100 law firm with a turnover of c.£62m, is a leading provider of legal services to the health, social care and housing sectors, as well as in the field of professional discipline. The firm employs c.670 staff across five offices.

Capsticks renews contract with Intelligent Office for a third term

Intelligent Office UK (IO), the leading provider of PA, document production and administrative support services to the legal sector, has been reappointed by Top 100 firm Capsticks for another contract term. The renewal continues the ten year relationship between IO and Capsticks with IO providing a diverse range of administrative support services to the firm […]

Report it out: How Iridium Technology helped Capsticks capitalise on business intelligence

It wasn’t long after joining Capsticks in November 2017 that IT director Rod Fripp had another portion of significant change on his plate. After a review of the firm’s management reporting needs, he soon went live with a brand new fee earner dashboard from Iridium Technology. “An employee who’d been responsible for a lot of […]

Briefing October 2017: Socially capitalise

Socially capitalise  Law firms, including Eversheds Sutherland, Bird & Bird, DWF and Michelmores, explain why making a difference to the world outside your office also matters to the business. Download your copy now for FREE  What’s in this month’s issue?    The big idea: Investments in improving the environment and wider society also make business sense, say […]