A Change of Perspective

Traditionally client listening exercises – whether interviews, surveys or informal conversations – focus on looking backwards. They gather feedback on what the firm has done and how the client has experienced it in the recent past.

On the Road w/ Studio A | Ep. 14 – Transforming Matter Assignment for Law Firms

In this insightful interview, Aderant’s Chris Kessler delves into how viAllocate helping  law firms maximize billable utilization, balance associate workloads, and improve operational efficiency and profitability.

Empowering law firm leaders with Osprey Approach – a podcast for current and aspiring law firm leaders

Empowering Law Firm Leaders is an interview series that shares the expertise, advice, and secrets from the sectors experts and law firm leaders. The series will discuss the current challenges and new ideas for SME law firms to help empower leaders, manage teams, and make running a law firm easier.

Interview with a COLP – find out more with Access Legal

In today’s fast-paced and complex regulatory landscape, the role of a Compliance Officer for Legal Practice (COLP) is crucial in ensuring that a law firm manages risks and adheres to the necessary legal, ethical, and regulatory standards.

Meet the team at Xperate with Murray Fraser – Head of customer success

In this edition of our “Meet the Team” series, we spoke with Murray Fraser, Xperate’s Head of Customer Success. Murray has worked in the legal industry for 32 years as a property lawyer, and he is now a key part of our UK management team. In this interview, we find out why he joined Xperate, his future hopes and visions for the company, his main motivations and much more.

Peppermint Technology and Microsoft video interview

Following our successful Enterprise Relationship Management & AI Innovation launch event in London, we sat down with Mike Walker, Peppermint’s Chief Technology Officer, and Howard Lewis, Head of Professional & Business Services at Microsoft to discuss all things AI.

Law Society of Scotland’s interview with Aleks Tomczyk: LawscotTech, insights and inspiration – find out more with Exizent

The Law Society of Scotland’s Journal interviewed Aleks Tomczyk, Co-Founder and Managing Director at Exizent as part of his role as a member of the Law Society’s Law Technology Advisory Board (LawscotTech).

Latest Osprey Approach podcast shares secrets to being a successful law firm leader

Osprey Approach announces that the latest episode in its interview series, Empowering Law Firm Leaders, is now available to watch and listen for free on YouTube, Spotify, and Amazon Music.

Meet the Xperate team with Stuart Hatt, Head of operations in UK

In the next edition of our “Meet the Team” series, we had a discussion with Xperate’s Head of Operations in the UK, Stuart Hatt. Stuart was Xperate’s first UK-based employee, and in this interview, we learnt why he joined Xperate, his motivations, and how he unwinds away from work.

Lexis+ AI launches in UK

LexisNexis has rolled out its Lexis+ AI platform – brimming with generative AI capabilities – for UK customers. This follows its launch in the USA. Artificial Lawyer talks to Jeff Pfeifer, CPO for North America and the UK in a major interview covering the launch, the acquisition of Henchman, and the Stanford HAI study – see next article.