The impact of outsourcing the service desk

News Article - 19/01/2012 : it spend, outsourcing, service desk, Finance, Finance, Technology

Do you really want to lose (inter)face?

Off-shoring of IT services and especially Service Desks is gaining popularity as Financial Directors continue to reduce IT spend and...

Microsoft outsources legal work to India with CPA Global deal

News Article - 19/01/2012 : cpa global, india, microsoft, outsourcing, Finance, Finance, Technology

Tech heavyweight sends legal work to outsourcing company

Microsoft has entered into an agreement with legal outsourcing provider CPA Global to offshore legal work to lawyers in India.

The technology giant began a pilot...

Legal Week - Editor's comment: 2009 and all that

News Article - 19/01/2012 : billing, outsourcing, Finance, Finance, Technology

Reaching the end of what has proved a highly eventful year (and decade) the temptation to turn this column into a mini retrospective has proved irresistible. But oddly, as turbulent as 2009 proved, in many ways it wasn't that surprising. True,...

Simmons targets China growth as firm rethinks recruitment strategy

News Article - 19/01/2012 : outsourcing, recruitment, simmons & simmons, Finance, Finance, Human Resources, Technology

Simmons & Simmons is planning to expand in mainland China, with the firm aiming to recruit local Chinese lawyers.

The firm wants to hire local lawyers to gain access to Chinese clients and is looking to bring in partners in finance and...

Eight more UK top 30 firms size up legal outsourcing moves

News Article - 19/01/2012 : Allen & Overy, cms cameron mckenna, freshfields bruckhaus deringer, linklaters, outsourcing, sj berwin, Finance, Finance, Technology

Some of the City's leading law firms are considering outsourcing legal work as increasing numbers of firms look to cut costs by using external providers for both legal and business support.

Linklaters, SJ Berwin, Freshfields Bruckhaus...

A&O signs outsourcing deal with LPO provider Integreon

News Article - 19/01/2012 : Allen & Overy, integreon, offshoring, outsourcing, Finance, Finance, Knowledge Management, Technology

Allen & Overy (A&O) has become the first magic circle firm to outsource legal work as an increasing number of UK firms embrace legal process outsourcing (LPO) in a bid to reduce their overheads.

The firm has partnered with LPO...

New Zealand lawyers launch outsourcing team

News Article - 19/01/2012 : legal process outsourcing, lpo, new zealand, outsourcing, Finance, Finance, Human Resources

A new legal process outsourcing (LPO) company has entered the marketplace, offering law firms and in-house counsel the services of UK-qualified lawyers based in New Zealand.

Latitude South has been set up by lawyers Larissa Glubb and...

Partners seek new models but wary of LPOs

News Article - 19/01/2012 : legal process outsourcing, outsourcing, Finance, Finance, Human Resources, Technology

Partners are sceptical of the service from LPOs and wary of the risks of outsourcing legal work to third parties, but most are predicting a major drive for efficiency. Claire Ruckin reports

City partners increasingly believe the law...

Cameron Macaulay decimates IT overheads as the first Scottish law firm to sign up with VP

News Article - 19/01/2012 : cash management, it infrastructure, it investment, outsourcing, software-as-a-service, virtual practices, Technology, Technology

Bath-based Virtual Practices, which delivers SOS Connect case and practice management software as a service (SaaS) to law firms, has added Scottish cash management to its outsourced legal cashiering service. Glasgow-based Cameron Macaulay...

Legal pitfalls of outsourcing may outweigh benefits, says Kroll

News Article - 19/01/2012 : india, kroll, outsourcing, Finance, Finance

Companies that choose to outsource work to save money may be buying themselves more legal trouble than it's worth, according to new research.

Kroll's annual global corporate fraud survey, which canvassed more than 700 senior executives...

Simmons goes live with outsourcing project

News Article - 19/01/2012 : integreon, outsourcing, simmons & simmons, Finance, Finance, Human Resources

Simmons & Simmons has launched an innovative legal process outsourcing (LPO) scheme, six months after pinpointing LPO as a key part of its strategy.

Under a year-long agreement with outsourcing specialist Integreon, Simmons will employ...

Legal outsourcing trend gains momentum as clients get tough

News Article - 19/01/2012 : legal process outsourcing, outsourcing, Finance, Finance

Outsourcing, it would seem, is the new black, but the fact that ultra-stylish, super-conservative Slaughter and May is bang on trend with this is more than a little surprising.

As The Lawyer revealed last week (5 October), the elite City...

Clarke Willmott outsources typing, broadens secretarial role

News Article - 19/01/2012 : clarke willmott, exigent, outsourcing, Finance, Finance

Clarke Willmott is to pilot an outsourcing programme in its Birmingham office with the aim of rolling it out across its UK network.

The firm will send its typing work to outsourcing company Exigent's South African base. In the UK Clarke...

Clarke Willmot latest firm to embrace outsourcing

News Article - 19/01/2012 : clarke willmott, exigent, outsourcing, redundancies, south africa, Finance, Finance, Human Resources

Clarke Willmot is to pilot an outsourcing programme in its Birmingham office with the aim of rolling it out across all its UK offices.

The firm will its typing work to South Africa, where it will be done by outsourcing company Exigent. In...

Slaughters in talks over outsourcing plans

News Article - 19/01/2012 : india, legal process outsourcing, outsourcing, slaughter & may, Finance, Finance, Human Resources

Move hailed as 'watershed moment' as LPO trend spreads to City elite

Slaughter and May is eyeing a radical move into legal process outsourcing (LPO), as the UK's top firms face mounting pressure from clients to embrace...